- Sep 2, 2018
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So I've run into a problem. I'll try to go into as much detail.
I was using my pc the previous night perfectly fine, when I was finished I shut down my computer. The next morning I booted it up and everything seemed fine. I logged in and was on my desktop for about 5 seconds when both my monitors cut to black and said "Power Saving Mode" It's not an issue with the motherboard or cables or even the monitors, as I plugged them into my motherboard HDMI and DVI slots and they worked fine. I don't think it's a power supply issue because everything is powered up and working fine, even the graphics card. The fans are still spinning and a white light emits from it to show that it's receiving power.
I proceeded to look into my device manager and my graphics card is no longer there under display adapters. I went into my BIOS and it wasn't there either. So my computer isn't recognizing the card. This is what's leading me to believe it's a software issue. Maybe something within my computer conflicted with the driver or maybe something uninstalled? I'm not a computer whiz but I know some very basic things. I'm stuck and I would very much appreciate some help.
My GTX is a ASUS 970 STRIX, specifically this model.
https://tweakers.net/pricewatch/416129/asus-strix-gtx970-dc2oc-4gd5.html
As I stated earlier I don't think it's possibly a motherboard, monitor, or cable issue as it works when I use them on my motherboard HDMI and DVI slots. Can't be a RAM issue either because it still says I have 16gb ram in my computer settings.
I was using my pc the previous night perfectly fine, when I was finished I shut down my computer. The next morning I booted it up and everything seemed fine. I logged in and was on my desktop for about 5 seconds when both my monitors cut to black and said "Power Saving Mode" It's not an issue with the motherboard or cables or even the monitors, as I plugged them into my motherboard HDMI and DVI slots and they worked fine. I don't think it's a power supply issue because everything is powered up and working fine, even the graphics card. The fans are still spinning and a white light emits from it to show that it's receiving power.
I proceeded to look into my device manager and my graphics card is no longer there under display adapters. I went into my BIOS and it wasn't there either. So my computer isn't recognizing the card. This is what's leading me to believe it's a software issue. Maybe something within my computer conflicted with the driver or maybe something uninstalled? I'm not a computer whiz but I know some very basic things. I'm stuck and I would very much appreciate some help.
My GTX is a ASUS 970 STRIX, specifically this model.
https://tweakers.net/pricewatch/416129/asus-strix-gtx970-dc2oc-4gd5.html
As I stated earlier I don't think it's possibly a motherboard, monitor, or cable issue as it works when I use them on my motherboard HDMI and DVI slots. Can't be a RAM issue either because it still says I have 16gb ram in my computer settings.
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