Graphics card fails with windows and BIOS, works with linux.

cerboogie

Commendable
Sep 1, 2016
2
0
1,510
So my laptop crashed to a blue screen of death last week, and has been having problems ever since. http://imgur.com/Zt2uIUv
My laptop backlight screen seemed defect, since it no longer displayed anything. When connecting an external monitor (multiple different monitors, so it is not a monitor issue), there were still some leftover problems.
-Recovering windows from the recovery HDD works smoothly, and everything seems to be working fine. But as soon as the full installation process (drivers etc) has been completed, the laptop crashes again tot the same blue screen of death and won't reboot anymore.
Zt2uIUv



-LINUX installation from the USB has the same issues. I can boot linux perfectly normal from the live USB, and everything seems to be working/displayed perfectly. But as soon as I install it on my HDD, and try to restart it from my HDD, my laptop keeps hanging at a weird graphical screen.
in the LINUX boot I received: CPU=i7-3610QM, GPU=Gallium 0.4 on llvmpipe (LLVM 3.8, 256kbs)
-Some USB bootable tools work perfectly, but most of them display weird signs all over the screen.
FRx4LrK

http://imgur.com/FRx4LrK

I'm considering its a GPU error, but I think it's weird that the LINUX and WINDOWS installation process has a nice full graphical display. Maybe it is because it doesn't require the GPU to display those images? (or maybe my CPU has a sort of built in graphic display ability)? How could I test that out?

I have a fully working laptop that I can use to burn some programs on a bootable USB, so which programs should I definitly put on that USB disc? (Ram checking, HDD checking, Specs checking ...)


To be perfectly clear, this would just be a secondary laptop to browse the internet, no need for games and stuff.

Replacing the GPU in the laptop would be too expensive I presume.

Thanks a lot in advance, greetings,
Cedric
 
Solution
Someone else reported updating the BIOS fixed this, have you tried that yet?
You would have to use a bootable CD/DVD or USB to do the update.
Does the bluescreen instantly turn the laptop off? Or do you have a few seconds? Because in that case turn on 'halt on error' so you can read the bluescreen and tell us what the message is. (alot of blabbering but things like "The problem seems to be caused by the following file: asyncmac.sys" and "SESSIONS_INITIALIZATION_FAILED" are useful. Ofcourse you will have a different message, but then we can pinpoint the issue.
 


I updated the image links.
And no, I am not able to boot it in safe mode.
Thanks for the quick answer!