- Mar 10, 2015
- 20
- 0
- 10,510
I built a computer for a friend of mine and it's no longer in my hands(in another country now) but I've been working with her to try and get it working.
The mobo in question: https://www.asus.com/us/Motherboards/Z170-A/
The manual for it(maybe I'm blind and don't know what to look for here): http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/Z170-A/E10611_Z170-A_UM_V2_WEB.pdf
The graphics card: http://www.newegg.com/Product/Product.aspx?Item=N82E16814121899
The case it is in: http://www.newegg.com/Product/Product.aspx?Item=N82E16811139022&cm_re=corsair_air_540-_-11-139-022-_-Product
Literally everything else in the computer works fine. She's had to have her monitor plugged into the motherboard to make it display anything since it arrived there. Notes about it to help diagnose:
1. the driver shows up in the device manager but as hidden, as in, it's there but the graphics card isn't picking it up.
2. It's receiving power from the power supply, has a little white light to indicate that, the fans spin, or apparently only one does. (might not be plugged in all the way?)
3. As far as I know, the graphics card didn't get dislodged any during shipping, but it is a rather heavy card and it is bending slightly towards the front of the case.
How it looks sitting in the case alongside everything else:
http://i.imgur.com/mEyf2a6.jpg
I have it sitting in that slot in particular because the cables from the mobo to the power supply put weight on the card if I put it directly under the heatsink.
Any help? I don't think she has integrated graphics disabled in the bios or have the graphics card as a priority in bios(but it doesn't even register in the bios when I ask her to look).
Any help? Would be extremely appreciated. Also don't mind my shoddy cable management >_>
The mobo in question: https://www.asus.com/us/Motherboards/Z170-A/
The manual for it(maybe I'm blind and don't know what to look for here): http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/Z170-A/E10611_Z170-A_UM_V2_WEB.pdf
The graphics card: http://www.newegg.com/Product/Product.aspx?Item=N82E16814121899
The case it is in: http://www.newegg.com/Product/Product.aspx?Item=N82E16811139022&cm_re=corsair_air_540-_-11-139-022-_-Product
Literally everything else in the computer works fine. She's had to have her monitor plugged into the motherboard to make it display anything since it arrived there. Notes about it to help diagnose:
1. the driver shows up in the device manager but as hidden, as in, it's there but the graphics card isn't picking it up.
2. It's receiving power from the power supply, has a little white light to indicate that, the fans spin, or apparently only one does. (might not be plugged in all the way?)
3. As far as I know, the graphics card didn't get dislodged any during shipping, but it is a rather heavy card and it is bending slightly towards the front of the case.
How it looks sitting in the case alongside everything else:
http://i.imgur.com/mEyf2a6.jpg
I have it sitting in that slot in particular because the cables from the mobo to the power supply put weight on the card if I put it directly under the heatsink.
Any help? I don't think she has integrated graphics disabled in the bios or have the graphics card as a priority in bios(but it doesn't even register in the bios when I ask her to look).
Any help? Would be extremely appreciated. Also don't mind my shoddy cable management >_>
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