Gray lines, help.

[iTself]

My computer just started to get grey lines on my monitor. It happened while I was playing delver. We turned the computer off and after awhile he turned it back on and now it won't load off of the start screen, it still has these grey lines.

 

[helpstar]

can you boot with integrated graphics if available?

which hardware do you use? cpu, gpu, psu, motherboard

 

[iTself]

Sorry I'm not really that good with computers, but this is the model and stuff in this link
https://www.cnet.com/products/dell-inspiron-580-core-i3-550-3-2-ghz-monitor-none-series/specs/

 

[helpstar]

how is you monitor connected? VGA or hdmi?
eventually the cable is faulty or not completely connected to the pc or monitor

 

[iTself]

Vga cable, but it is connected completely. And I have only used vga cables for the comp. BTW the monitor hasn't been switched with another monitor. It's been the same monitor since I've gotten the computer.

 

[helpstar]

so windows doesn´t boot to the desktop?

 

[iTself]

The comp would before, when turning on, go into the Dell loading screen, then into the windows 10 loading screen, and then finally into the account selection. But now instead of going into the account selection, it will go to a black screen and repeat, eventually go into a blue screen asking to restart the comp or do options. I chose restart and right now it's in the Dell loading screen.

 

[helpstar]

any error messages or does the bluescreen tell a bit more?

 

[iTself]

I didn't see any error messages. But I can't be sure, considering the gray lines were blocking a lot of the text.

 

[ffg7]

try another vga monitor to see if still has those gray lines or not. as it appears you do not have a videcard but using onboard video, you could have bad ram or bad onboard video if the lines are still there when using another monitor. how old is the computer?

 

[iTself]

The computer is around 5 years old. Also, it had the same problem when I tried with the hdmi cords. And when I replaced the monitor with another one, it had the same problem.

 

[ffg7]

try different ram or try 1 stick at a time if have more then 1 stick of ram.

 

[helpstar]

you can check the ram with the tool memtest86+ (autoinstaller will install it to an USB flash drive, it will delete all data on it, then boot from it):
http://www.memtest.org/#downiso