I have been having an issue since I moved and replaced a Comcast modem with a Netgear modem (listed below) as we have Wave Broadband service instead of Comcast at the new house. I seem to be getting close to my rated service out of the modem. I have 1 Gb/s down, 30 Mb/s up service and am getting ~850 Mb/s down and ~26 Mb/s up when connected directly to the modem. The problem is that I am only getting ~180 Mb/s down and ~8 Mb/s up when connected wired or wireless to the router. It seems like the router and modem are not playing well together. How do I get better service from my router?
A secondary question is that my modem supports port aggregation whereas I cant find a router that officially supports it. Is there one?
Checked or Tested
I have replaced all of the Ethernet cables involved twice with CAT5e or better cables (no difference)
I have reset the router to factory defaults and retested before setting anything else up (~5% improvement)
Made sure QOS and Access Controls are set to Off on the router (were never on)
Turned wireless access off and tested just the wired connection (no difference)
My setup
Modem: Netgear Nighthawk CM1200
Router: Netgear Nighthawk R7000
Port 1 on the modem is connected to the router WAN port with CAT6 cable
Testing wired workstation is connected to router port 1 with CAT5e cable
Testing wireless devices are a Note 10+ in the same room and a workstation in the next room via an Intel wireless card (both 2.4 and 5 Ghz tested)
In normal operation I have bout 30 devices connected at any given time. Testing is done with only the testing device connected when possible.
A secondary question is that my modem supports port aggregation whereas I cant find a router that officially supports it. Is there one?
Checked or Tested
I have replaced all of the Ethernet cables involved twice with CAT5e or better cables (no difference)
I have reset the router to factory defaults and retested before setting anything else up (~5% improvement)
Made sure QOS and Access Controls are set to Off on the router (were never on)
Turned wireless access off and tested just the wired connection (no difference)
My setup
Modem: Netgear Nighthawk CM1200
Router: Netgear Nighthawk R7000
Port 1 on the modem is connected to the router WAN port with CAT6 cable
Testing wired workstation is connected to router port 1 with CAT5e cable
Testing wireless devices are a Note 10+ in the same room and a workstation in the next room via an Intel wireless card (both 2.4 and 5 Ghz tested)
In normal operation I have bout 30 devices connected at any given time. Testing is done with only the testing device connected when possible.