Question Green Hell/Unity Games Crashes/Freezes/Black Screen

Jul 31, 2020
3
0
10
0
Hello, I was told that this place could help the most!
Problem :: Every time I play any unity related games (Green Hell is one of the game) my game freezes/turns black screens/or straight crash. I get into the loading screen perfectly fine, can play the game for maybe 2~4 minute and it will crash. Never went over the 5 minute mark.

Requirement for the Green Hell ::
64-bit processor and operating system
OS: Windows 7/8/10 64-bit
Processor: 3.2 GHz Dual Core
Memory: 8 GB RAM
Graphics: GeForce 970, Radeon RX 580 or equivalent with 4GB of video RAM
DirectX: Version 11
Storage: 8 GB available space
Sound Card: DirectX compatible

Here are my computer specs that I have gathered.
Intel Core i7-9700K (8 Core 3.6GHZ) Water-cooled
16 GB of Ram DDR4-3000
Gigabyte RTX 2080 Super 8GB
Asrock Z390 phantom gaming
650W 80 Plus Gold Power SUpply
Windows 10 Home 64-Bit

Methods I tried to fix my problems ::
-I have factory resetted my computer 2x
-Uninstall and reinstalled
-Updated GPU Driver to the latest
-Run as admin and compatibility mode
-Tried Deleting the UnityPlayer.dll file and verifying integrity of the game file on steam to see if that fixes it
- Checked if my windows defender was blocking the game
-Reduced my in-game graphics settings
-Allowed Steam through my firewall

I have tried almost everything that I found for "Solution" on the internet but nothing seems to be working. My friend with a I7-8700k, GTX 1080, 16 GBs of ram can run the game perfectly fine without crashes or anything. If anyone can help me please do! Thank you so much : )))

Update: Crash log found

UnityPlayer.dll caused an Access Violation (0xc0000005)
in module UnityPlayer.dll at 0033:3bbf459c.

Error occurred at 2020-07-31_014332.
C:\Program Files (x86)\Steam\steamapps\common\Green Hell\GH.exe, run by danie.

51% physical memory in use.
16301 MB physical memory [7918 MB free].
5541 MB process peak paging file [5286 MB used].
3057 MB process peak working set [3011 MB used].
System Commit Total/Limit/Peak: 13104MB/19245MB/16192MB
System Physical Total/Available: 16301MB/7918MB
System Process Count: 198
System Thread Count: 2649
System Handle Count: 78548
Disk space data for 'C:\Users\danie\AppData\Local\Temp\Creepy Jar\Green Hell\Crashes\Crash_2020-07-31_114324959\': 383741652992 bytes free of 478915526656 total.

Read from location FFFFFFFFFFFFFFFF caused an access violation.
 
Last edited:

ASK THE COMMUNITY