Question Green screen crashing during games/benchmarks?

[Chris.Ryan]

I recently built my new computer just a few days ago, and have noticed that after about 15-20 minutes of either running a benchmark or playing a game (like Rainbow Six) my screen will cut to a blank green screen and only my keyboard and mouse will shut off. Every other component in the computer stays on and running. The first things I did when I installed my OS (Windows 10) was download both the motherboard and graphics card drivers. At first I thought it could be my CPU overheating, so I uninstalled my stock AMD Wraith Prism, making sure to clean the old thermal paste off properly, and doing a fresh install of the cooler master hyper 212 evo. This however had no effect and the crashes still continue. It only happens when I am either in game or doing a benchmark, so is it possible that the problem lies with my GPU? My next guess would be that I incorrectly installed drivers or something. CPU temperatures are averaging 50C which is definitely higher than it should be.

Specs:

Motherboard: MSI B450 Tomahawk
CPU: Ryzen 7 2700x
RAM: Corsair Vengeance 16GB
GPU: Radeon 5700XT
PSU: Corsair 750W gold 80+
240g SSD
1tb HD
Case: Phanteks p400


Any help would be greatly appreciated, as this is my first build and am super anxious about getting it to run properly.
Thanks!

 

[jay32267]

I recently built my new computer just a few days ago, and have noticed that after about 15-20 minutes of either running a benchmark or playing a game (like Rainbow Six) my screen will cut to a blank green screen and only my keyboard and mouse will shut off. Every other component in the computer stays on and running. The first things I did when I installed my OS (Windows 10) was download both the motherboard and graphics card drivers. At first I thought it could be my CPU overheating, so I uninstalled my stock AMD Wraith Prism, making sure to clean the old thermal paste off properly, and doing a fresh install of the cooler master hyper 212 evo. This however had no effect and the crashes still continue. It only happens when I am either in game or doing a benchmark, so is it possible that the problem lies with my GPU? My next guess would be that I incorrectly installed drivers or something. CPU temperatures are averaging 50C which is definitely higher than it should be.

Specs:

Motherboard: MSI B450 Tomahawk
CPU: Ryzen 7 2700x
RAM: Corsair Vengeance 16GB
GPU: Radeon 5700XT
PSU: Corsair 750W gold 80+
240g SSD
1tb HD
Case: Phanteks p400


Any help would be greatly appreciated, as this is my first build and am super anxious about getting it to run properly.
Thanks!

I suspect the GPU because many times a green screen is indicative of a GPU problem. I recently had an RTX 2080 Ti green screen on me.