Hello, i have this weird problem with my new Monitor and PC.
I bought my new PC 2 days ago and bought a monitor with it. And i Installed Counter-Strike: Global Offensive and Grand Theft Auto V FiveM modification. And i used to play Counter-Strike first.
After a couple of minutes, my monitor just showed a grey screen for 7 seconds and then just says "No video input, entering sleep mode" and all my hardware peripherals stop working too (my mouse,keyboard and headphones), but computer stays working as normal. But monitor lamp is blinking (that happens also when i turn off the computer) and in order to again use the computer i need to cut the power to turn it off and on again after a couple of minutes.
This happened so many times playing Counter-Strike since yesterday it happened once and later i played the game normally. But i was also playing FiveM and i log into a server everything works pretty fine, and the graphics and all. After a couple of minutes it happens again.. Grey screen for a few seconds and the mouse, keyboard and headphones are off. My friend that played FiveM with me says that im just staying AFK and i knew it because computer is still working.
Can someone help me please fix this problem because the computer store i bought it from just says to bring it to the shop and they'll fix it. I know they are going to say everything works fine and still the same error will pop up and i'll need to drive from the store to the house every day which is crazy.
.
My new PC specs:
AMD Radeon RX580 8gb
Ryzen 7 2700x
BIOSTAR 8450MH Motherboard
700W Power
Philips 248E9Q (23.6inch Wide LCD monitor 248E9Q) (HDMI Port)
I did all tests and it says my GPU and CPU are doing good and GPU Temperature is like 42C right now. Is there any way to fix this or i need to complain and send them guarantee for a new computer or monitor ?
Thanks!
Update: I connected the computer to the TV and realised that the monitor is the problem because this happens. Thanks everyone.
I bought my new PC 2 days ago and bought a monitor with it. And i Installed Counter-Strike: Global Offensive and Grand Theft Auto V FiveM modification. And i used to play Counter-Strike first.
After a couple of minutes, my monitor just showed a grey screen for 7 seconds and then just says "No video input, entering sleep mode" and all my hardware peripherals stop working too (my mouse,keyboard and headphones), but computer stays working as normal. But monitor lamp is blinking (that happens also when i turn off the computer) and in order to again use the computer i need to cut the power to turn it off and on again after a couple of minutes.
This happened so many times playing Counter-Strike since yesterday it happened once and later i played the game normally. But i was also playing FiveM and i log into a server everything works pretty fine, and the graphics and all. After a couple of minutes it happens again.. Grey screen for a few seconds and the mouse, keyboard and headphones are off. My friend that played FiveM with me says that im just staying AFK and i knew it because computer is still working.
Can someone help me please fix this problem because the computer store i bought it from just says to bring it to the shop and they'll fix it. I know they are going to say everything works fine and still the same error will pop up and i'll need to drive from the store to the house every day which is crazy.
.
My new PC specs:
AMD Radeon RX580 8gb
Ryzen 7 2700x
BIOSTAR 8450MH Motherboard
700W Power
Philips 248E9Q (23.6inch Wide LCD monitor 248E9Q) (HDMI Port)
I did all tests and it says my GPU and CPU are doing good and GPU Temperature is like 42C right now. Is there any way to fix this or i need to complain and send them guarantee for a new computer or monitor ?
Thanks!
Update: I connected the computer to the TV and realised that the monitor is the problem because this happens. Thanks everyone.
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