Hi guys, i have a really weird situation.
So my pc started being funny as in not its usual self. Processes got slower, Games kept alt tabbing themselves to desktop without warning, freezes, crashes that sort of thing. So i looked into what could possibly be wrong like a virus perhaps? so i found out my free Avast wasnt working anymore. I have tried updating, uninstalling/removing the program, downloading other programs to help aid in the removal/cleanup operation, and heres where it gets really weird.
I discovered that my verison of windows 10 is alegedly up to date, but i cannot run Piriform CCleaner as windows 10 doesn't work with CCleaner so the pop up box upon trying to install tells me. My friend runs windows 10 and has no problems with c cleaner on his system. Everytime the computer restarts, reboots, i turn it on from having it turned off, its like it loads me back to the same exact point but with no alert saying this is the case - digital groundhog day.
The programs that "successfully uninstalled" in fact are still there, and programs that i have downloaded are not in the downloads folder.
After going through all this I have tried the windows 10 "salt the earth" protocol and went through the Reset PC function. After the reboot from that action i was given the option to "restart windows 10" or "troubleshoot". I chose the restart windows 10 option to see and expect most of the programs to have disappeared, there was a popup that told me what was going to be removed and a list left on the desktop of everything that would be gone.
Everything was still there, all like i had just booted my computer up on that morning at that exact point. I am really stuck as what i can do to rescue my hardware. If anyone has any suggestions or needs more info from me to help with this problem, I would be ever grateful for you help. If i havent given enough info please please please ask and ill do my best to give you the answers you need, to help me get to the answer i need.
Thank you for you time!
So my pc started being funny as in not its usual self. Processes got slower, Games kept alt tabbing themselves to desktop without warning, freezes, crashes that sort of thing. So i looked into what could possibly be wrong like a virus perhaps? so i found out my free Avast wasnt working anymore. I have tried updating, uninstalling/removing the program, downloading other programs to help aid in the removal/cleanup operation, and heres where it gets really weird.
I discovered that my verison of windows 10 is alegedly up to date, but i cannot run Piriform CCleaner as windows 10 doesn't work with CCleaner so the pop up box upon trying to install tells me. My friend runs windows 10 and has no problems with c cleaner on his system. Everytime the computer restarts, reboots, i turn it on from having it turned off, its like it loads me back to the same exact point but with no alert saying this is the case - digital groundhog day.
The programs that "successfully uninstalled" in fact are still there, and programs that i have downloaded are not in the downloads folder.
After going through all this I have tried the windows 10 "salt the earth" protocol and went through the Reset PC function. After the reboot from that action i was given the option to "restart windows 10" or "troubleshoot". I chose the restart windows 10 option to see and expect most of the programs to have disappeared, there was a popup that told me what was going to be removed and a list left on the desktop of everything that would be gone.
Everything was still there, all like i had just booted my computer up on that morning at that exact point. I am really stuck as what i can do to rescue my hardware. If anyone has any suggestions or needs more info from me to help with this problem, I would be ever grateful for you help. If i havent given enough info please please please ask and ill do my best to give you the answers you need, to help me get to the answer i need.
Thank you for you time!
