[SOLVED] Gtx 1050 low pro

[Bill3779]

Hi guys,

So I have had this HP Pavilion 570-p017c for some years now and the gpu fan started going out. So I figured might as well upgrade it now. Bought a Gigabyte GeForce 1050ti low profile unit after reading some reviews. Replaced the canned psu with a 500watt evga unit and plopped the vid card in. Now for the life of me the computer well not even detect it. The fan kicks on and everything but that is as far as it goes.

Tryed over on the hp forums but it was no help there.

Thanks in advance

 

[Darkbreeze]

What is the exact model of the graphics card you purchased?

What is the EXACT model of the EVGA power supply?

I would check to see if there are any BIOS updates available for your motherboard as well.

 

[sdedu77]

Have you installed the graphics driver before?
Is there any option in the bios to switch to deedicated graphics?

 

[Bill3779]

What is the exact model of the graphics card you purchased?

What is the EXACT model of the EVGA power supply?

I would check to see if there are any BIOS updates available for your motherboard as well.

Not sure whether these are the model numbers or not..

The card is GV-N105TOC-4GL
Power supply appears to be 100-W1-0500-KR

Everything is up to date as I pulled all the drivers off the HP assistant program

 

[Bill3779]

Have you installed the graphics driver before?
Is there any option in the bios to switch to deedicated graphics?

The driver well not install because the program well not find the video card so it's stops before it installs.

I can't see anything in the bios for that other then disabling boot security and port security which I have already tried

Thanks guys for ur help

 

[sdedu77]

Have you tried installing the driver from here? You can also download the driver from Gigabyte's website, although that's an older version.

 

[Bill3779]

Yep...tried both drivers and even the one on the hp support site for my model computer. It gets as far as the nivida program searching for the card and then says no compatible hardware found

 

[Darkbreeze]

What was the model of your previous graphics card?

BIOS is not a "driver". It is the firmware that runs the motherboard at the hardware level. It will not be on any "drivers" page. It will be listed under BIOS updates on the motherboard or product information and support pages similar to the driver updates, but not "part" of the driver updates.

 

[Bill3779]

The previous is an amd r7 450 2gb that came stock with the computer.

I miss spoke when I said driver. HPs suppirt assistent list all updates, drivers, bios, firmware....i have updated everything that was required updated. To include drivers, bios, and firmware.

Sorry for the confusion

 

[Darkbreeze]

No problem. Just wanted to be sure to be on the same page. Sometimes one word difference can cause a lot of problems in some cases.

Just for shibits and giggles, try this, I mean, you don't have much else to lose right now anyhow.


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.


Also, what Windows version are you running?

After doing the above, if you still get a black screen, try letting it just sit for about an hour, on, just leave it with the black screen. I realize it's a patently weird idea, and I can't tell you why, at all, it would work, but I've seen quite a few threads where people swapping out AMD cards for Nvidia cards have gotten black screens and letting the system sit for a while for some reason has eventually allowed the system to update or configure for a driver that would allow a display. Worth a shot anyhow.

I'm assuming you have a black screen and not a "no signal detected", yes?

 

[Bill3779]

No...the monitor is not getting signal. The old card works fine...the integrated video works fine but when I took up the new card..i get no signal from the card and when I try to run the install for the driver using the integrated video the nividia software cannot find compatible hardware. That's even using the driver off the HP support page that comes up when I enter my serial number. I was just reading some posts this morning on it. It seems other people have had this same issue with this card. So I don't think it is related to it being an HP like I previously thought.

 

[sdedu77]

Are you sure there's no setting in the bios to make the 1050 Ti the default output? It really seems like it's configured for integrated graphics.
I have an HP prebuilt from 2012 or so and I found something under the "Advanced" tab.

 

[Darkbreeze]

How can you run the install for the driver if the card isn't working? If there was no signal, you couldn't see anything EXCEPT for the "no signal detected" message on the screen and it would be like that from the moment you powered on the system.

So you DO have a display of some kind, yes, with that card installed?

I think we have a problem with clarification here of what actually IS and IS NOT working, and what IS and IS NOT happening. A more precise description of EXACTLY what happens with the card installed, where EXACTLY (What slot in the motherboard) it is installed in, and each step of what you see onscreen during POST, and the Windows boot process. Right now it is pretty vague as to what's actually going on so it's hard to say what the problem might be.

I would definitely recommend doing a hard reset, WITH the 1050 ti installed, before you do anything else, as I outlined above. That works about 30-40% of the time when people see these kinds of issues but if you ARE getting a display and it is just dropping out after it begins to boot Windows once it is past the POST process, then it is a driver issue or a power supply issue.

 

[Bill3779]

Are you sure there's no setting in the bios to make the 1050 Ti the default output? It really seems like it's configured for integrated graphics.
I have an HP prebuilt from 2012 or so and I found something under the "Advanced" tab.

Let me give it another look and get back to..i would assume the card has to be in the slot for it to show up

 

[Darkbreeze]

Why would the card not be in the slot if you are trying to get it to work? Yes, it has to be in the slot for ANY of this to work.

If you can't get ANY kind of display when the card is installed, then the problem is not drivers, it is either a lack of hardware level support for that card architecture due to an older BIOS, or a problem with the card itself, or a problem with a cable, or a display that is not set to the right kind of input from the card.

In the BIOS though, you SHOULD be able to set iGPU or PEG, as the primary display source. If so, even if the card is not installed and you are using a different card or the iGPU if it has one, setting it to PEG should make it look for that card when you power on.

Your best bet would be to just follow my instructions on doing a hard reset of the BIOS. That will automatically configure the BIOS for the hardware that is installed and reset all prior hardware configuration tables.

 

[sdedu77]

Maybe this can help with the driver installation issue? I'd try the second method first.

 

[Bill3779]

I have 5 options in my bios.
File
Storage
Security
Power
Advanced

In advanced there are
Power-on options
BIOS power-on
Bus Options
Device options

The only one that has anything to do with PCI is the bus options
PCI SERR# Generation which is enabled
PCI BY A Palette Snooping which is disabled

Hope that helped

The only thing I could find to do in the bios was to disable PCI Slot Securty and enable legacy boot sources both of which didn't help

 

[Darkbreeze]

Maybe this can help with the driver installation issue? I'd try the second method first.

That's not going to be much help if the device isn't installed because there is no display output with it installed.

 

[Darkbreeze]

I have 5 options in my bios.
File
Storage
Security
Power
Advanced

In advanced there are
Power-on options
BIOS power-on
Bus Options
Device options

The only one that has anything to do with PCI is the bus options
PCI SERR# Generation which is enabled
PCI BY A Palette Snooping which is disabled

Hope that helped

The only thing I could find to do in the bios was to disable PCI Slot Securty and enable legacy boot sources both of which didn't help

You have an OEM prebuilt system BIOS. Extremely limited in options. DO the hard reset and quit messing around. If that doesn't work, then it is NOT a BIOS setting issue, although it could STILL be an issue of the BIOS simply not supporting that card if the system is too old. Yours, with a Kaby lake platform, is NOT too old.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

 

[sdedu77]

The only thing I could find to do in the bios was to disable PCI Slot Securty and enable legacy boot sources both of which didn't help

Anything relevant under "Device options"? It should be called "Primary Graphics Adapter" or something like that. If not, maybe it's hidden somewhere else.
Anyway, as Darkbreeze mentioned, bios hard resetting might help.

 

[Third-Eye]

Gigabyte GeForce 1050ti low profile unit

Is this a new card or used?

 

[Darkbreeze]

That's usually something I ask right away, but neglected to this time. Knowing whether it is used or not, might help to potentially answer some questions. Also, knowing EXACTLY where it was purchased through is sometimes a good indicator as well.

 

[Bill3779]

Picked it up through Amazon at up at a reduced price because the book was missing. I would think someone over there would have tested it before throwing it on the shelve but I suppose I could be wrong.

After doing some digging I have found this is a problem with this driver installation. I have been able to sort of trick it past the hardware search portion but instill fails the driver installation. So I don't know if i would say that is progress

 

[Bill3779]

He hard restart did not work though

 

[Third-Eye]

Picked it up through Amazon at up at a reduced price because the book was missing. I would think someone over there would have tested it before throwing it on the shelve but I suppose I could be wrong.

After doing some digging I have found this is a problem with this driver installation. I have been able to sort of trick it past the hardware search portion but instill fails the driver installation. So I don't know if i would say that is progress

If you can't get the Nvidia driver installer, downloaded from Nvidia.com, to work or for the card to be recognized, it's possible you bought a fake 1050 or non functioning card.