gtx 1070 not recognized by motherboard(s)

[lmartinl]

Dear all,

I recently bought a 2nd hand graphics card (Asus GTX 1070 DUAL). The seller used it in his mac, told me it stopped displaying video all of a sudden but that it was still being recognized by his nvidia sotware as a 1070. He already bought a new vega video card because he couldn't be bothered with trouble shooting (he figured it was probably some bios update in Mac os) and I thought.. well it might be worth the gamble. Based on his seller's history, he bought and re-sold other 'high' end parts frequently.

So, I put it in my (windows-based) pc. The nvidia software installer didn't recognize the 1070 so I tried board explorer (z97s sli krait, latest cipset and bios driver updates). It didn't recognize it. After fiddling around with the different pci-e slots, putting in both my 1060 and the new 1070, it recognized it for one instance. I think I also managed to install the drivers for it. After pc restart, it didn't recognize it anymore, and never did so again.

As for the card, the fans are spinning. The white leds are lighting up from the 8-pins power connector. Board explorer doesn't see anything anymore.

I asked my roommate to try it out in his pc (don't know the specific specs but he has a 1070 as well), it also didn't recognize it there.

So. This leads me to believe the graphics card is just dead. Is that likely?

Anything I can do / try?
As far as I can tell, the pins on the card look ok, but I'm no expert.

 

[DSzymborski]

Sounds like you paid for someone else's dead card. I hope we were talking a $10-$20 purchase or something!

 

[budgetgamer12345]

Dear all,

I recently bought a 2nd hand graphics card (Asus GTX 1070 DUAL). The seller used it in his mac, told me it stopped displaying video all of a sudden but that it was still being recognized by his nvidia sotware as a 1070. He already bought a new vega video card because he couldn't be bothered with trouble shooting (he figured it was probably some bios update in Mac os) and I thought.. well it might be worth the gamble. Based on his seller's history, he bought and re-sold other 'high' end parts frequently.

So, I put it in my (windows-based) pc. The nvidia software installer didn't recognize the 1070 so I tried board explorer (z97s sli krait, latest cipset and bios driver updates). It didn't recognize it. After fiddling around with the different pci-e slots, putting in both my 1060 and the new 1070, it recognized it for one instance. I think I also managed to install the drivers for it. After pc restart, it didn't recognize it anymore, and never did so again.

As for the card, the fans are spinning. The white leds are lighting up from the 8-pins power connector. Board explorer doesn't see anything anymore.

I asked my roommate to try it out in his pc (don't know the specific specs but he has a 1070 as well), it also didn't recognize it there.

So. This leads me to believe the graphics card is just dead. Is that likely?

Anything I can do / try?
As far as I can tell, the pins on the card look ok, but I'm no expert.

So the card isn't being recognized. But does it display video or nothing (black screen)?
How much did u pay for the card?

 

[lmartinl]

It isn't being recognized. Doesn't display video.
The seller indicated it did recognize it for him, but didn't display video for him

Paid 150 for it. Kicking myself in hindsight, but based on my corresponce with the seller I anticipated I had a fair chance of getting it to work. And seeing as they're going for 300+ used where I live and I was looking for a not-too-expensive upgrade because my 1060 only has 3gb of vram. But yeah..

Currently talking with the seller. Just want to know if there's any options out there in case he's not responsive to anything.

 

[budgetgamer12345]

Ok, try this:
Place your GPU in your PC, put your monitor cable in your onboard motherboard graphics. Then turn on your PC and download the NVIDIA GTX 1070 drivers while the HDMI cable is still connected to your motherboard. If this is not working, your GPU BIOS may be corrupted and you have to install it manually, or the GPU is dead.

Edit: Is your primary boot display device set as PCIE or PEG?

 

[DSzymborski]

Yeah, trying to flash the BIOS is very likely your only real out.

The basic problem was the pricing. New GTX 1070s have dipped as low as $370 and as such, it's hard to justify going over $260-$270 at this point for a used one as a result. At what you paid, you're essentially making a bet that the probability of you repairing such a GPU was somewhere between 50% and 65% which is much, much too high. You took on an enormous amount of risk for which you were not adequately compensated for.

If the seller is not willing to take the GPU back voluntarily, I hope you leave it at that and don't dispute the transaction, so long as the seller accurately reported the condition of the card. You may get your money back, but it would be quite unethical in my book.

 

[budgetgamer12345]

Yeah, trying to flash the BIOS is very likely your only real out.

The basic problem was the pricing. New GTX 1070s have dipped as low as $370 and as such, it's hard to justify going over $260-$270 at this point for a used one as a result. At what you paid, you're essentially making a bet that the probability of you repairing such a GPU was somewhere between 50% and 65% which is much, much too high. You took on an enormous amount of risk for which you were not adequately compensated for.

If the seller is not willing to take the GPU back voluntarily, I hope you leave it at that and don't dispute the transaction, so long as the seller accurately reported the condition of the card. You may get your money back, but it would be quite unethical in my book.

I agree, but if he lives in Europe (like me) the cheapest GTX 1070 I could find costs 400 Euro (461 dollars).

 

[DSzymborski]

Yeah, trying to flash the BIOS is very likely your only real out.

The basic problem was the pricing. New GTX 1070s have dipped as low as $370 and as such, it's hard to justify going over $260-$270 at this point for a used one as a result. At what you paid, you're essentially making a bet that the probability of you repairing such a GPU was somewhere between 50% and 65% which is much, much too high. You took on an enormous amount of risk for which you were not adequately compensated for.

If the seller is not willing to take the GPU back voluntarily, I hope you leave it at that and don't dispute the transaction, so long as the seller accurately reported the condition of the card. You may get your money back, but it would be quite unethical in my book.

I agree, but if he lives in Europe (like me) the cheapest GTX 1070 I could find costs 400 Euro (461 dollars).

True! Still wouldn't have done it for 150 Euros, but it does change the calculus a little bit.

 

[lmartinl]

True! Still wouldn't have done it for 150 Euros, but it does change the calculus a little bit.

Yeah that card starts at 440 around here if I don't want to order abroad. Was hoping to extend my gaming rig with another year or so with this purchase and then doing a big upgrade after that (cpu still on Haswell)

I have no reason to believe he gave me false information, or at least not on purpose. He explained the situation from the start, he has fan spin, lights burning, pc recognizes card just no hdmi output. I knew it was a gamble. And perhaps in an other universe I'd have made a very nice deal.
The only bad taste I have with this is that I made the calculation based on his claim that his Mac's nvidia software still recognized the card. I'm having a hard time understanding how his nvidia software recognizes the card in mac OS, whilst 2 different motherboards don't. So.. yeah.

Yeah, trying to flash the BIOS is very likely your only real out.

I could try flashing the card's bios. Thanks for that suggestion. But can you even flash it if even the motherboard doesn't recognize it? (Would be nice to know if I have any chance at all before I unplug everything again). I'll try in 2 days o.s.

Any chance throwing it in the oven will fix it? 😛

 

[DSzymborski]

True! Still wouldn't have done it for 150 Euros, but it does change the calculus a little bit.

Yeah that card starts at 440 around here if I don't want to order abroad. Was hoping to extend my gaming rig with another year or so with this purchase and then doing a big upgrade after that (cpu still on Haswell)

I have no reason to believe he gave me false information, or at least not on purpose. He explained the situation from the start, he has fan spin, lights burning, pc recognizes card just no hdmi output. I knew it was a gamble. And perhaps in an other universe I'd have made a very nice deal.
The only bad taste I have with this is that I made the calculation based on his claim that his Mac's nvidia software still recognized the card. I'm having a hard time understanding how his nvidia software recognizes the card in mac OS, whilst 2 different motherboards don't. So.. yeah.

Yeah, trying to flash the BIOS is very likely your only real out.

I could try flashing the card's bios. Thanks for that suggestion. But can you even flash it if even the motherboard doesn't recognize it? (Would be nice to know if I have any chance at all before I unplug everything again). I'll try in 2 days o.s.

Any chance throwing it in the oven will fix it? 😛

Hopefully during the periods you're actually able to get the PC to see that the GPU exists.

I'd contact Asus and see if the original owner has proof of purchase and registered the card; you may be able to RMA it. You can try baking the card, but that's kind of the last resort. You have a better chance of this working in Europe than the US.