GTX 1080 crashing with steam

isochoa95

Prominent
Dec 19, 2017
3
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510
Hi all,

Two days ago I setup a new computer with the following setup:

* I7 7700K 4.2 GHz
* GPGA EVGA GEFORCE GTX 1080 GB
* SSD SAMSUNG EVO 250GB
* HD 1 TB SEAGATE 7200 RPM
* MB ASUS ROG STRIX 270E GAME
* RAM 16GB 2400 MHz DDR4 BALISTIX
* CORSAIR H115i WATER COOLER
* ATX 850W PLUS GOLD

I installed Windows 10 in my computer. I've downloaded Steam to play COD WW2 and GTA 5. After a I start both games i get blue screen with the following errors: IRQL_NOT_LESS_OR_EQUAL and also as appearances SYSTEM_SERVICE_EXCEPTION error.

I researched in internet on what to do, I saw that it was conflicting drivers, I suspected it was the water cooler driver for using a USB connected directly to the motherboard to monitor temperature information. Unistalling the driver and the cable connected to the cooler for testing. After that I opened the WW2 COD and the CS GO, both run perfectly without crash (I was running everything on ultra, the graphic card was only using half of memory, processor usage was between 35% ~45%, memory usage 30%). I closed COD to install an update to translate the game into Portuguese, when I went to play again the computer crashed with the same errors.

When it was installed the drivers, the audio driver crashed on the middle of the installation showing me blue screen, is it possible to be this driver the problem???

Does anyone have any tips or solutions for this problem ??? I'm thinking to install windows 7 to solve the problem. All as components are new with less than a week of use (I believe it is not a problem with hardware).



Greetings from Brazil,
Iago Sestrem Ochôa
 
Solution
This appears to be a common problem with several nvidia graphics card installs. If your motherboard uses integrated audio (i.e. Realtek HD Audio), then it is best to not install the NVIDIA audio drivers. If they are installed and you have system crashes during Steam gaming, then disable the NVIDIA drivers in your device manager. Hopefully this works out.
IRQL_NOT_LESS_OR_EQUAL is an error with a device driver. A solution would be to go Start, type 'Device Manager', and go into it. At the top bar, you will see a monitor with a magnifying glass, labeled as 'Scan for hardware changes', click on it. If you see new devices that popped out, right click on them and press 'Update driver', if that doesn't work, you can right click on suspicious device, and click 'Scan for hardware changes', and then restart.

As for the SYSTEM_SERVICE_EXCEPTION stop error, if I recall, is an error that has something to do with the page file. You can press Windows + R and type 'CMD' and enter. In the command prompt, type the following: chkdsk /f /r
 


Thanks for the reply.

I've gone to the Device Manager and all drivers are updated. The audio driver crashed during installation but the Device Manager shows that it's ok.

For the SYSTEM_SERVICE_EXCEPTION I'm going to try your solution.
 
This appears to be a common problem with several nvidia graphics card installs. If your motherboard uses integrated audio (i.e. Realtek HD Audio), then it is best to not install the NVIDIA audio drivers. If they are installed and you have system crashes during Steam gaming, then disable the NVIDIA drivers in your device manager. Hopefully this works out.
 
Solution


It was that, thanks for helping!!