- Aug 6, 2022
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Hello! I'm new here and it's my first time participating on a forum-
I had this laptop for 1 year and 2 months
GPU: 1650 Mobile 4GB GDRR5 (Hyinx)
CPU: Ryzen 5 3550H
PC: Acer Nitro 5 AN515-43
I bought this PC brand new a year and two months ago, CPU never went above 80° and GPU never went above 60°, normally 50° when gaming, maybe 4 hours per week
So, weeks ago I was playing and I got a BSOD saying something along the lines of "Video_TDR_Error", I restarted, the GPU disappeared from the device manager, I restarted again, nothing. Driver update and downgrade, nothing. BIOS downgrade, nothing changed, did a clean Windows 10 install? Nothing. Ubuntu? Nothing. I just gave up and left the PC without the battery for hours.
I powered it on after like, 20 hours, the GPU appeared on everything now, I quickly installed furmark, GPU-Z, CPU-Z and HWMonitor to see what was happening. It ran the benchmark for an hour and crashed slowly, Furmark closed, when opening again it said I didn't had a compatible OpenGL graphics card. I checked GPU-Z and the VRAM disappeared, not showing the Size and Memory Type (it appeared before) and then, BSOD and never appeared again.
Powered the PC again after hours, GPU appeared, I used a benchmark for VRAM and it ran flawlessly for 2 minutes, then it showed errors, VRAM disappeared from the device, and crashed.
I did that to see if it was the VRM for Memory failing, not the GPU VRM.
I opened it and used a multimeter to search for a bad capacitor, inductor or resistor, I found nothing, I may be my fault since I know nothing about that and tried to learn these last days.
I didn't checked the MOSFETs or the resistors on the back of the motherboard.
I'm in the air, Acer Support ignored me, Microsoft directly said "change the whole board" and yeah, Im asking for help to see if I did something wrong or see how should I test it, the technicians on my city tried to scam me so, I'll have to do it myself.
I had this laptop for 1 year and 2 months
GPU: 1650 Mobile 4GB GDRR5 (Hyinx)
CPU: Ryzen 5 3550H
PC: Acer Nitro 5 AN515-43
I bought this PC brand new a year and two months ago, CPU never went above 80° and GPU never went above 60°, normally 50° when gaming, maybe 4 hours per week
So, weeks ago I was playing and I got a BSOD saying something along the lines of "Video_TDR_Error", I restarted, the GPU disappeared from the device manager, I restarted again, nothing. Driver update and downgrade, nothing. BIOS downgrade, nothing changed, did a clean Windows 10 install? Nothing. Ubuntu? Nothing. I just gave up and left the PC without the battery for hours.
I powered it on after like, 20 hours, the GPU appeared on everything now, I quickly installed furmark, GPU-Z, CPU-Z and HWMonitor to see what was happening. It ran the benchmark for an hour and crashed slowly, Furmark closed, when opening again it said I didn't had a compatible OpenGL graphics card. I checked GPU-Z and the VRAM disappeared, not showing the Size and Memory Type (it appeared before) and then, BSOD and never appeared again.
Powered the PC again after hours, GPU appeared, I used a benchmark for VRAM and it ran flawlessly for 2 minutes, then it showed errors, VRAM disappeared from the device, and crashed.
I did that to see if it was the VRM for Memory failing, not the GPU VRM.
I opened it and used a multimeter to search for a bad capacitor, inductor or resistor, I found nothing, I may be my fault since I know nothing about that and tried to learn these last days.
I didn't checked the MOSFETs or the resistors on the back of the motherboard.
I'm in the air, Acer Support ignored me, Microsoft directly said "change the whole board" and yeah, Im asking for help to see if I did something wrong or see how should I test it, the technicians on my city tried to scam me so, I'll have to do it myself.
Last edited:
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