- Feb 20, 2017
- 6
- 0
- 510
My system has been running for about a year without crashes; When I first put it together, it DID tend to freeze up occasionally UNTIL I increased the ram voltage from 1.5v to 1.65v in BIOS. This effectively solved the issue. I assume the ram vdroop was causing instability – all 6 slots on the mainboard are filled with sticks of 2gb ddr3 triple channel 1333mhz ram.
I also made some changes to the BIOS back then to allow turbo-boost on a few cores, as the auto-config didn’t let the cores of the Xeon X5650 boost up to 3.067, rather capping all cores at 2.97. Iirc I enabled c-states and disabled load line calibration or something to that effect. Anyway, that’s it for background info. The previous build was totally stable regardless of what I threw at it. I really did minimal modifications to the config in BIOS as well, literally what I just mentioned, and that was it. No overclocking.
I recently replaced my previous graphics card, a gigabye windforce gtx 770 2gb, with a used r9 290 4gb *sapphire tri-x oc*. Since doing so the system crashes randomly after about 5-10 hours of use, sometimes less, sometimes more. It ALWAYS runs stably for a few hours before a crash, regardless of what I use it for.
This crashing entails the screen turning black and whatever audio is playing hanging in a terrible manner for about 30 seconds before the system restarts. The computer has thus far NOT crashed when under load, regardless of temps! Temps are NOT high before crashes. It has primarily crashed with low load programs like Microsoft Office or Chrome or Spotify open, and seems to crash more regularly if I spend 2-3 hours binging Netflix (so with Chrome open).
I am really stumped as to why this is happening. I have already turned off hardware acceleration in Chrome in the advanced settings tab. I have uninstalled & reinstalled the Radeon drivers using DDU multiple times (in safe mode).
TLDR: after new graphics card installation system crashes occasionally but regularly under low load, no single clear cause. System should be completely compatible with this card.
My Build has the following specs (from HwInfo64):
Power Supply: EVGA SuperNOVA 750 G2, 80+ GOLD 750W
CPU: Intel Xeon X5650 (Westmere-EP, B1)
2666 MHz (20.00x133.3) @ 1602 MHz (12.00x133.5)
Motherboard: ASUS Rampage II Extreme
BIOS: 2101, 09/19/11
Chipset: Intel X58 (Tylersburg 36S) + ICH10R
Memory: 12288 MBytes @ 667 MHz, 9-9-9-24
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
Graphics: Sapphire Radeon R9 290 Tri-X OC
AMD Radeon R9 290, 4096 MB GDDR5 SDRAM
Drive: Samsung SSD 850 EVO 500GB, 488.4 GB, Serial ATA 6Gb/s @ 3Gb/s
Drive: WDC WD5000AAKS-00V1A0, 488.4 GB, Serial ATA 3Gb/s
Sound: Intel ICH10 - High Definition Audio Controller [A0]
Sound: ATI/AMD Hawaii - High Definition Audio Controller
Network: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Network: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
OS: Microsoft Windows 7 Professional (x64) Build 7601
And here is the Windows Event View Crash Report relating to the “fatal error” leading to a BSOD and restart:
05.10.2018: WINDOWS LOGON ERROR MESSAGE: PC RECOVERED FROM UNEXPECTED SHUTDOWN ETC
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1031
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800ABF88F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110518-8533-01.dmp
C:\Users\Player 2\AppData\Local\Temp\WER-23946-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
...................................FROM EVENT VIEWER.............
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 2
The details view of this entry contains further information.
...................................DETAILED INFO FROM EVENT VIEWER........
- System
- Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {C26C4F3C-3F66-4E99-8F8A-39405CFED220}
EventID 18
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2018-11-05T12:05:58.826835700Z
EventRecordID 213483
- Correlation
[ ActivityID] {8F041C06-9205-450D-8A4E-7BA6CBD1CDCF}
- Execution
[ ProcessID] 1460
[ ThreadID] 1636
Channel System
Computer Scrappy
- Security
[ UserID] S-1-5-19
- EventData
ErrorSource 3
ApicId 2
MCABank 5
MciStat 0xfe00000000800400
MciAddr 0x380003a118fe
MciMisc 0x7fff
ErrorType 5
TransactionType 256
Participation 256
RequestType 256
MemorIO 256
MemHierarchyLvl 256
Timeout 256
OperationType 256
Channel 256
Length 928
RawData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
If there’s any other information I can provide to help with a diagnosis of what is going on I would be happy to provide it. Can someone please please tell me what is going on? I love this “new” card because it absolutely kicks ass compared to the 770, but these random and unpredictable crashes are making me extremely paranoid and kind of ruining the usage of the PC now. Thank you so much in advance.
I also made some changes to the BIOS back then to allow turbo-boost on a few cores, as the auto-config didn’t let the cores of the Xeon X5650 boost up to 3.067, rather capping all cores at 2.97. Iirc I enabled c-states and disabled load line calibration or something to that effect. Anyway, that’s it for background info. The previous build was totally stable regardless of what I threw at it. I really did minimal modifications to the config in BIOS as well, literally what I just mentioned, and that was it. No overclocking.
I recently replaced my previous graphics card, a gigabye windforce gtx 770 2gb, with a used r9 290 4gb *sapphire tri-x oc*. Since doing so the system crashes randomly after about 5-10 hours of use, sometimes less, sometimes more. It ALWAYS runs stably for a few hours before a crash, regardless of what I use it for.
This crashing entails the screen turning black and whatever audio is playing hanging in a terrible manner for about 30 seconds before the system restarts. The computer has thus far NOT crashed when under load, regardless of temps! Temps are NOT high before crashes. It has primarily crashed with low load programs like Microsoft Office or Chrome or Spotify open, and seems to crash more regularly if I spend 2-3 hours binging Netflix (so with Chrome open).
I am really stumped as to why this is happening. I have already turned off hardware acceleration in Chrome in the advanced settings tab. I have uninstalled & reinstalled the Radeon drivers using DDU multiple times (in safe mode).
TLDR: after new graphics card installation system crashes occasionally but regularly under low load, no single clear cause. System should be completely compatible with this card.
My Build has the following specs (from HwInfo64):
Power Supply: EVGA SuperNOVA 750 G2, 80+ GOLD 750W
CPU: Intel Xeon X5650 (Westmere-EP, B1)
2666 MHz (20.00x133.3) @ 1602 MHz (12.00x133.5)
Motherboard: ASUS Rampage II Extreme
BIOS: 2101, 09/19/11
Chipset: Intel X58 (Tylersburg 36S) + ICH10R
Memory: 12288 MBytes @ 667 MHz, 9-9-9-24
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
- 2048 MB PC10600 DDR3 SDRAM - Corsair CM3X2G1333C9
Graphics: Sapphire Radeon R9 290 Tri-X OC
AMD Radeon R9 290, 4096 MB GDDR5 SDRAM
Drive: Samsung SSD 850 EVO 500GB, 488.4 GB, Serial ATA 6Gb/s @ 3Gb/s
Drive: WDC WD5000AAKS-00V1A0, 488.4 GB, Serial ATA 3Gb/s
Sound: Intel ICH10 - High Definition Audio Controller [A0]
Sound: ATI/AMD Hawaii - High Definition Audio Controller
Network: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Network: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
OS: Microsoft Windows 7 Professional (x64) Build 7601
And here is the Windows Event View Crash Report relating to the “fatal error” leading to a BSOD and restart:
05.10.2018: WINDOWS LOGON ERROR MESSAGE: PC RECOVERED FROM UNEXPECTED SHUTDOWN ETC
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1031
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800ABF88F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\110518-8533-01.dmp
C:\Users\Player 2\AppData\Local\Temp\WER-23946-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
...................................FROM EVENT VIEWER.............
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 2
The details view of this entry contains further information.
...................................DETAILED INFO FROM EVENT VIEWER........
- System
- Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {C26C4F3C-3F66-4E99-8F8A-39405CFED220}
EventID 18
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[ SystemTime] 2018-11-05T12:05:58.826835700Z
EventRecordID 213483
- Correlation
[ ActivityID] {8F041C06-9205-450D-8A4E-7BA6CBD1CDCF}
- Execution
[ ProcessID] 1460
[ ThreadID] 1636
Channel System
Computer Scrappy
- Security
[ UserID] S-1-5-19
- EventData
ErrorSource 3
ApicId 2
MCABank 5
MciStat 0xfe00000000800400
MciAddr 0x380003a118fe
MciMisc 0x7fff
ErrorType 5
TransactionType 256
Participation 256
RequestType 256
MemorIO 256
MemHierarchyLvl 256
Timeout 256
OperationType 256
Channel 256
Length 928
RawData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
If there’s any other information I can provide to help with a diagnosis of what is going on I would be happy to provide it. Can someone please please tell me what is going on? I love this “new” card because it absolutely kicks ass compared to the 770, but these random and unpredictable crashes are making me extremely paranoid and kind of ruining the usage of the PC now. Thank you so much in advance.
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