GTX 970 asus Strix underperforming issue

[Plastiekboer]

Hello,
Recently I experienced some problems with my grafic card, blue screens and crashes. I started to investigate to find the cause.
Placing the power management to performance instead of optimized in nvidia geforce seems to let the issue happen less frequently. However still this problem occurs. In the event log it tell's me: nvlddmkm Display driver stopped responding and has recovered

However during my investigation i see that my gpu is really underperforming.
http://www.userbenchmark.com/UserRun/3246684
i experience the same result in other tests: 3D mark 11

What I have done already:
-measured voltages of psu-unit
-clean instal of drivers
-clean instal of windows
-overclocking (still the bad result)
-furmark
-memtest


Setup:
GTX970 asus strix
intel i5 4460
Gigabyte B5 Sniper
8GB ram
SSD 250
HDD 2TB
Seasonic 520W

So what could I do next?

 

[TJ Hooker]

How did you measure the PSU voltages?

 

[Plastiekboer]

I used a digital multimeter - =fluke.
Everything seemed normal. No large deviations from the 3.3 5 and 12 voltage connectors.

 

[TJ Hooker]

I'm assuming you just used a paperclip or something to start the PSU and measured the pins without the PSU connected to anything? It's one thing to measure the voltage with no load, but in order to rule out the PSU you would need to see how it behaves under load which is harder to do.

 

[Plastiekboer]

I agree with this. I ordered a new PSU yesterday and I will test it hopefully on thursday. Maybe this influences my gpu performance? I already tried a different cable and a different PCI slot for the GPU, sadly I dont have a spare computer at my disposal to test the gpu in another pc.

 

[terry4536]

What was the power supply? The GTX 970 has a system requirement of 500 watts.

You didn't specify the operating system. So this may not apply. Windows 10 update is now updating device drivers. Especially since the first of the year, this has become a real problem. My Nvidia graphics drivers have been replaced several times already. And there is nothing clean about it. When I have updated the drivers manually there have been a couple of unsuccessful driver updates. So when you are checking the graphics drivers take a look at the driver details and events.

The Windows 10 update process updated and replaced my Realtek HD Audio driver with a generic Microsoft audio driver. This completely disabled my PC audio. In trouble shooting this problem, I discovered for myself that Windows update no longer just applies to Microsoft products. Realtek has a new driver update to correct this Windows update generated error..

 

[Plastiekboer]

I have a power supply of 520 Watts. The realtek driver has been updated, the windows update's were also done

EDIT; The power supply of 620 watts gives the same results.... Please help

 

[junkeymonkey]

not to say its so but one guy said the lates driver gave his card a FPS hit ??

may try a older driver to see if things improve ? with my 900 card I still use 355.82 due to things with later drivers as this ?

I just scored the #4 single card spot in firestrike for my cpu and card on that driver [now to tweak some overclock on it to grab higher ]

http://www.3dmark.com/3dm/18935221

 

[terry4536]

not to say its so but one guy said the lates driver gave his card a FPS hit ??

may try a older driver to see if things improve ? with my 900 card I still use 355.82 due to things with later drivers as this ?

I just scored the #4 single card spot in firestrike for my cpu and card on that driver [now to tweak some overclock on it to grab higher ]

http://www.3dmark.com/3dm/18935221

I agree that it isn't necessary to update the graphics driver with every new version. The problem that I am having is with Windows 10 updating the graphics drivers. When I looked into preventing the device drivers updates, there was a a way . But it permanently shut down the update process for that driver. . The process then had to be reversed each time the driver is manually updated. My question is do you have a better solution (assuming that you are using Windows 10).

 

[junkeymonkey]

'' Windows 10 ''.... lol, your on your own with that greatest OS ever . I guess turn off all that auto-updating off ?? with 10 you do as Microsoft wants not as you want . I'd never use it and hope I never have to on anything under ryzen or skylake then I would go Linux

https://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-windows-10/

''How to Stop Automatic Driver Updates''
http://www.makeuseof.com/tag/take-back-control-driver-updates-windows-10/

maybe something from them can help ? sorry and good luck

 

[Plastiekboer]

not to say its so but one guy said the lates driver gave his card a FPS hit ??

may try a older driver to see if things improve ? with my 900 card I still use 355.82 due to things with later drivers as this ?

I just scored the #4 single card spot in firestrike for my cpu and card on that driver [now to tweak some overclock on it to grab higher ]

http://www.3dmark.com/3dm/18935221

I tried the oldest driver I could find on nvidia site: 365.10 . I did not experience a crash.
However the bench mark is still very bad:
http://www.userbenchmark.com/UserRun/3263980

 

[junkeymonkey]

Background CPU  13%

 Sub-optimal background CPU (13%). High background CPU reduces benchmark accuracy. Find active processes with windows task manager (CTRL+SHIFT+ESC).


maybe them resources are being eaten up and affecting your overall performance

I never had used that site to bench

why not give this a go ?

https://www.techpowerup.com/download/futuremark-3dmark-timespy/

overview of tests

https://www.futuremark.com/benchmarks/3dmark

then you can compare your cpu and card to each test you can run ?

[Number of GPUs =1 ]

http://www.3dmark.com/search?_ga=1.124512650.1885901689.1468022640#/?mode=advanced&url=/proxycon/ajax/search/cpugpu/fs/P/1798/982/500000?minScore=0&cpuName=Intel Core i5-4460 Processor&gpuName=NVIDIA GeForce GTX 970

but that userbench claims you got too many background process running and using up CPU processing power ???

if you notice here that 520w psu is really a 480w

https://seasonic.com/product/s12ii-520/

asus 970 cards are limited to at most 200w [16amp ] or less depending on what 970 card you have that PSU claims 20 amps at the 12v+ 1/2 [=40 amps = 480w ]

Board power limit
Target: 163.5 W
Limit: 196.2 W
https://www.techpowerup.com/vgabios/186850/asus-gtx970-4096-151125-1

 

[terry4536]

asus 970 cards are limited to at most 200w [16amp ] or less depending on what 970 card you have that PSU claims 20 amps at the 12v+ 1/2 [=40 amps = 480w ]

It is possible that a power supply can cause problems for the graphics card. For example . the Corsair CX series of power supplies has tripped up many people on this forum. Cheap poor quality power supplies are notorious for not outputting the rated watts. And their performance seems to drop off fairly rapidly. But I doubt that is probably the problem here.

but that userbench claims you got too many background process running and using up CPU processing power ???

The performance of the graphics card is more or less isolated to the graphics card. The CPU is affected by programs running in the background. So it is a good idea to limit the programs that start in the start-up. Also for the same reason , spyware and malware are a possibility. The available memory also affects the PC performance. Another area that often gets overlooked is virtual memory.
So poor graphics card performance is usually linked to the power supply or the graphics card is the problem. The graphics card can be throttled by high temperatures as well.

 

[Plastiekboer]

Background CPU  13%

 Sub-optimal background CPU (13%). High background CPU reduces benchmark accuracy. Find active processes with windows task manager (CTRL+SHIFT+ESC).


maybe them resources are being eaten up and affecting your overall performance

I never had used that site to bench

why not give this a go ?

https://www.techpowerup.com/download/futuremark-3dmark-timespy/

overview of tests

https://www.futuremark.com/benchmarks/3dmark

then you can compare your cpu and card to each test you can run ?

[Number of GPUs =1 ]

http://www.3dmark.com/search?_ga=1.124512650.1885901689.1468022640#/?mode=advanced&url=/proxycon/ajax/search/cpugpu/fs/P/1798/982/500000?minScore=0&cpuName=Intel Core i5-4460 Processor&gpuName=NVIDIA GeForce GTX 970

but that userbench claims you got too many background process running and using up CPU processing power ???

if you notice here that 520w psu is really a 480w

https://seasonic.com/product/s12ii-520/

asus 970 cards are limited to at most 200w [16amp ] or less depending on what 970 card you have that PSU claims 20 amps at the 12v+ 1/2 [=40 amps = 480w ]

Board power limit
Target: 163.5 W
Limit: 196.2 W
https://www.techpowerup.com/vgabios/186850/asus-gtx970-4096-151125-1

Hello,
1: I tried a 620 Watt power supply, i dont even notice a slight difference so my PSU is fine.

2: I did the Fire Strike Benchmark from 3D Mark: This results is not good. I did the test with 620 Watt supply, a non oc 970 and with power settings set to maximum.

http://www.3dmark.com/compare/fs/12185731/fs/8902547

Am i experiencing a hardware problem with my GPU? My gpu is just extremely underperforming.

 

[junkeymonkey]

that's pretty sad ?

can you show this page of your test

http://www.3dmark.com/fs/8902547

nevermind I found it

http://www.3dmark.com/fs/12185731

well the physics score is fine so the cpu seems to be right ? all I can say is if you got a buddy with a nice gaming rig see if you can install your card in his and test it to see if its doing the same . if so maybe a bad card ??

you at the need of that kind of process of elimination to determine that hardware is at fault , if the card preforms well you got to go back and look at something else in the system