GTX 970 failing to work

[sirstubbs]

I really could use some help because i have a Nvidia 970 gtx with an i7 CPU and i have bench marked on Heavenly Benchmark on basic and come up with an average FPS of 18.8 and a score of 472. These scores are extremely low for my setup and i have searched a few forums here and there for some insight and none was to be found. If anybody could help that would be fantastic. One last thing, when i ran the heavenly at extreme while watching the power% on MSI afterburner, it didn't change at all, same goes for the temperature. Is this called a bottleneck or something?

 

[basroil]

On i7? No way in hell you're bottlenecking the 970. Most likely you just didn't update your drivers like you were supposed to. Just go to the nvidia website and download the 362.51 driver, then do a custom install and select "clean install" just in case (you can also uncheck 3D vision and geforce experience parts if you don't want them)

 

[sirstubbs]

On i7? No way in hell you're bottlenecking the 970. Most likely you just didn't update your drivers like you were supposed to. Just go to the nvidia website and download the 362.51 driver, then do a custom install and select "clean install" just in case (you can also uncheck 3D vision and geforce experience parts if you don't want them)

So i just proceed to do this and i clean installed it too, same results as before. The moment when this started to worry me was when I hopped on for a game of League Of Legends (always at max settings), and when I entered i had 10 FPS unlike my usual 61 flat. I also doubt the 3D setting has any impact in a game like that. Could it be a hardware issue? All I did was use a can of pressurized air to rid of dust, and i never picked it up. Thanks though.

 

[secolliyn]

i know it may sound silly but make sure the Card it's self is totally seated in the pci-E slot and that the power connections are all firm
after that i would suggest doing another clean install of the drivers just use recommended settings and make sure to restart your computer after every video driver install if not every driver install it's just good practice
if those do not work i would Run GPUZ and find out what it's reporting and if everything in there seems correct i would RMA the card

 

[Shaun o]

You know what it is don`t you.

What you may be seeing, is the on board graphics solution of the motherboard or the I7 Gpu.

The cause.
Go into the bios of your motherboard make sure you manually select Pci-e as the interface mode for the Pci-e graphics card slot of the motherboard.

If you have the option in the bios to disable the Intel graphics solution do so.

Check that the eight pin E-ATX power block to the motherboard is connected via your PSU.
And that you have fitted, and connected any required 12v Pci-e power connectors required from the PSU direct to the GTX 970 card.

If the system had any other form of graphics card in it, for example something from AMD or ATI.
You should remove the graphics driver for that card from the system before you put the Nvidia 970 GTX card in the system.

And if the option to disable the Intel graphics solution in the bios is also disabled or turned off.
Remove the driver for the Intel graphics solution if setup and detected by windows.

Restart the system once done.

Download the latest Nvidia graphics driver and install on the system.
Restart the system again.

Then test with the Heaven benchmark suite.

Post back, let us know if the problem is resolved sirstubbs

 

[sirstubbs]

after ripping the front panel off of my computer, i then proceeded to move my card to another solot. I am now currently getting 120-200 FPS on heavenly and I would like to say thanks. (brutally ripped the front panel off).