Question GTX 970 Gigabyte 4GB Mini ITX / GV-N970IXOC-4GD bugged during gaming

Mar 5, 2021
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hi,i got a problem on my gpu since january,anyone help?

the gpu (GTX 970 Gigabyte 4GB Mini ITX / GV-N970IXOC-4GD) crashes when gaming (any game, no bsod, just black screen and pc reboots) but renders/tests with furmarks/benchmark flawlessly without any problem,

tried 3 pc's already,1 mine,2 from friends,all 3 gave the same problem so i can confirm its the gpu

fresh windows install in every test,drivers installs without problems on the gpu

my specs:

(b450m asus prime
16gb ddr4 2400mhz
ryzen 7 1800x
500w 80 plus
1tb nvme wd)

my friends:

(asus 970fx-forgot the model
fx 6300
8gb ddr3
750w 80 plus bronze corsair
sata ssd 128gb)

(i5 9400-forgot if its f
z390 aorus
16gb 3200mhz corsair
750w 80 plus bronze corsair
sata ssd 128gb)
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

When you say fresh Windows installation, which OS from Microsoft are you using? If you're working with Windows 10, what version are you working with? What is the make and model of the PSU's you've used? The Corsair units listed for you(assuming) friend's PC's, what is their model from Corsair and how old are the units?
 
Mar 5, 2021
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windows 10 pro 2004,

my psu is a cooler master mwe 500,

my friend's psu is a a cx750w,

my psu i bought it last year around may/june, my friend's psu i don't known when he bought it,he sells and buys pc parts a lot so i have no idea
 
Jun 7, 2021
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THE TRUE: this graphic card has a serious design failure. The same thing happens to me in two different desktops.

Solution:
Send e-mail to Gigabyte asking they to FIX the firmware with a lower overclock. They released
a news BIOS, but it doesnt fix this issue. ( https://www.gigabyte.com/br/Graphics-Card/GV-N970IXOC-4GD/support#support-dl-bios)
OR
Install the overclock software from gigabyte and reduce the GPU frequency, voltage, etc.