H100i GTX not detected by Corsair Link

[tfdude]

As the title says, my H100i GTX is not being detected by corsair link software and i can not control fan speed or pump speed. The temps are fine but only because I have my two SP120 fans plugged into the mobo, maybe the fans are incompatible? I have switched USB Headers, tried to use a mini usb cable to the back of my case and uninstalled and reinstalled corsair link multiple times. I am running it on a Asus Z97-A/usb 3.1 with a 4790k. I just purchased these 2 weeks ago so they are brand new.

Any help would be appreciated!

 

[mcnumpty23]

is the corsair link driver installed in device manager?

 

[Ezo Legendz]

You plug in the fan cables to the connectors coming off the pump and you plug the link cable in to the pump and to a usb header on the motherboard

 

[tfdude]

is the corsair link driver installed in device manager?

It does say H100iGTXCooler as shown here: http://gyazo.com/27497333bcdde6e478876ad23b8d3de8
but it has a yellow triangle almost like an error message

 

[tfdude]

You plug in the fan cables to the connectors coming off the pump and you plug the link cable in to the pump and to a usb header on the motherboard

Yes, all of the cables are plugged in and ive even used a different usb cable from my old h80i but it did not work

 

[mcnumpty23]

is the corsair link driver installed in device manager?

It does say H100iGTXCooler as shown here: http://gyazo.com/27497333bcdde6e478876ad23b8d3de8
but it has a yellow triangle almost like an error message

would guess that might mean the corsair link driver either isnt installed or has a problem then

did you download and install any relevant stuff from corsair website?

 

[Ezo Legendz]

Did you download the software from the corsair website ? http://www.corsair.com/en-us/support/downloads

 

[tfdude]

Did you download the software from the corsair website ? http://www.corsair.com/en-us/support/downloads

Yes i have the latest version from May 2015.

 

[tfdude]

mcnumpty23, Yes i downloaded the latest version of corsair link. Also, when i first plugged it in and started my pc the windows driver update thing failed to find a driver for it.

 

[mcnumpty23]

Did you download the software from the corsair website ? http://www.corsair.com/en-us/support/downloads

Yes i have the latest version from May 2015.

looks like it didnt install properly or something try updating the driver in device manager

 

[tfdude]

Did you download the software from the corsair website ? http://www.corsair.com/en-us/support/downloads

Yes i have the latest version from May 2015.

looks like it didnt install properly or something try updating the driver in device manager

Is there a way i could download the driver manually or should i let windows try and find it?

 

[Ezo Legendz]

I also have the h100i GTX and i had no problems. If you can I would say just send it back and get a new one tell them its faulty

 

[mcnumpty23]

Did you download the software from the corsair website ? http://www.corsair.com/en-us/support/downloads

Yes i have the latest version from May 2015.

looks like it didnt install properly or something try updating the driver in device manager

Is there a way i could download the driver manually or should i let windows try and find it?

tell windows to look for it i just uninstalled my corsair link and told windows to search online to find the driver to test and it found it ok

 

[tfdude]

I also have the h100i GTX and i had no problems. If you can I would say just send it back and get a new one tell them its faulty

Ok, I will contact Amazon to get a replacement. Thanks for your help

 

[tfdude]

Did you download the software from the corsair website ? http://www.corsair.com/en-us/support/downloads

Yes i have the latest version from May 2015.

looks like it didnt install properly or something try updating the driver in device manager

Is there a way i could download the driver manually or should i let windows try and find it?

tell windows to look for it i just uninstalled my corsair link and told windows to search online to find the driver to test and it found it ok

Let me try it and i will update you.

 

[tfdude]

I also have the h100i GTX and i had no problems. If you can I would say just send it back and get a new one tell them its faulty

I got a replacement and it works perfectly, thank you for your help!

 

[Ezo Legendz]

I also have the h100i GTX and i had no problems. If you can I would say just send it back and get a new one tell them its faulty

I got a replacement and it works perfectly, thank you for your help!

Happe to help bro

 

[Riku92]

As the title says, my H100i GTX is not being detected by corsair link software and i can not control fan speed or pump speed. The temps are fine but only because I have my two SP120 fans plugged into the mobo, maybe the fans are incompatible? I have switched USB Headers, tried to use a mini usb cable to the back of my case and uninstalled and reinstalled corsair link multiple times. I am running it on a Asus Z97-A/usb 3.1 with a 4790k. I just purchased these 2 weeks ago so they are brand new.

Any help would be appreciated!

found a solution that's stupid easy.... still took me a week. *facepalm*
Step 1: open device manager
Step 2: click to update driver
Step 3: manually direct the wizard to look here (C:\Program Files (x86)\Silabs)
Step 4: you're done, corsair link now properly identifies your cooler and your crisis is averted