Had BSOD, unable to boot Windows, MSATA SSD not found

Triforce179

Reputable
Mar 12, 2015
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4,510
So I woke up my Acer Aspire V5-573PG-9610 from sleep today, swiped the lock screen image up to enter my picture password, and suddenly get a BSOD.

Hasn't happened before or anything but most of my BSOD's were seemingly harmless.

As the computer restarted, I suddenly get an error message and a recovery screen saying that a required device isn't connected or can't be accessed.

I have a MyDigitalSSD BP4 Eco MSATA inside my laptop as a boot drive, in addition to a 500gb HDD where I wisely stored all my user folders, downloads, etc.

I went into the bios settings and found that the SSD was nowhere to be found, not even in the boot order. I tried changing settings around, from UEFI to Legacy, AHCI to Raid (no IDE mode apparently), nothing could make it show up again.

Did the BSOD kill my SSD? Is there any way I can recover files, or at least reformat the SSD and reinstall Windows? Or is the SSD completely gone.

If the SSD is dead, I believe I can still RMA as I only bought this in January, and has a warranty of 2 years.

The power button randomly stopped working properly, only turning on after pressing a few times, and with my prior history of losing a laptop to a short circuit motherboard failure I'm afraid that there's a short or something that killed the SSD, but I have not been able to open it up and check for damage.

A quick response and quick solution would be incredble, as I am a Senior design student in college, and this computer is vital to my work and my internship.

Thank you in advance.
 
Solution
check the data connection to the drive. Sometimes when a computer is bumped the drive can disconnect. If windows is running at the time you will get a Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR. Then when you reboot you can not see your drive.

check the data connection to the drive. Sometimes when a computer is bumped the drive can disconnect. If windows is running at the time you will get a Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR. Then when you reboot you can not see your drive.

 
Solution


That was exactly it. Dont know how, but the whole screw standoff/casing for the MSATA slot came came out and is now pretty much stuck to the MSATA drive. Don't know if super glue is really safe to use, so for now i just pushed it back down and it seems to be working fine (using the computer as we speak.

Thanks for the help.