i have windows 10 pro edition,
intel i5-4760k @ 3.40ghz
AMD Radeon R9 200 Series
16 gigs of RAM
this problem has been causing issues since i bought the pc from a friend, it started with black desert online where it would let me play for a while before going to the blue screen, now it happens with almost every game from PUBG, to black desert, to counterstrike occasionally, i just bought GTA5 to play rp and it happens almost every 10 minutes, my CPUs temp stays at around 50 degrees Celsius while playing, and also a side note. it happens even sometimes when im trying to run MSI afterburner. it just freezes and im forced to unplug. ive tried reinstalling windows 10 multiple times. Ive done the windows memory diagnostics test and it came back with nothing. What else is there to do? ive run who crashed and this is what i got
crash dump file: C:\WINDOWS\Minidump\092917-2625-01.dmp
This was probably caused by the following module: hal.dll (hal+0x39B9D)
Bugcheck code: 0x9C (0x0, 0xFFFFC081B0275820, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
crash dump file: C:\WINDOWS\Minidump\092917-3000-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0x124 (0x0, 0xFFFFAE0A9FDD6028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
crash dump file: C:\WINDOWS\Minidump\092917-3968-01.dmp
This was probably caused by the following module: hal.dll (hal+0x39B9D)
Bugcheck code: 0x9C (0x0, 0xFFFFAD80C4475820, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
how would i go about fixing this? if its a hardware issue like i have to replace the cpu or something im gonna have to sell it and just buy another pc, upgrading is not an option. PLEASE if you have anything that might resolve these issues please feel free to comment and let me know. i just want this issue taken care of so i can use the pc i paid for. Im also not that PC smart so if you could explain what you want me to do/ what i should do as if im a 3rd grader, that would be greatly appreciated
intel i5-4760k @ 3.40ghz
AMD Radeon R9 200 Series
16 gigs of RAM
this problem has been causing issues since i bought the pc from a friend, it started with black desert online where it would let me play for a while before going to the blue screen, now it happens with almost every game from PUBG, to black desert, to counterstrike occasionally, i just bought GTA5 to play rp and it happens almost every 10 minutes, my CPUs temp stays at around 50 degrees Celsius while playing, and also a side note. it happens even sometimes when im trying to run MSI afterburner. it just freezes and im forced to unplug. ive tried reinstalling windows 10 multiple times. Ive done the windows memory diagnostics test and it came back with nothing. What else is there to do? ive run who crashed and this is what i got
crash dump file: C:\WINDOWS\Minidump\092917-2625-01.dmp
This was probably caused by the following module: hal.dll (hal+0x39B9D)
Bugcheck code: 0x9C (0x0, 0xFFFFC081B0275820, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
crash dump file: C:\WINDOWS\Minidump\092917-3000-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
Bugcheck code: 0x124 (0x0, 0xFFFFAE0A9FDD6028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
crash dump file: C:\WINDOWS\Minidump\092917-3968-01.dmp
This was probably caused by the following module: hal.dll (hal+0x39B9D)
Bugcheck code: 0x9C (0x0, 0xFFFFAD80C4475820, 0x0, 0x0)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
how would i go about fixing this? if its a hardware issue like i have to replace the cpu or something im gonna have to sell it and just buy another pc, upgrading is not an option. PLEASE if you have anything that might resolve these issues please feel free to comment and let me know. i just want this issue taken care of so i can use the pc i paid for. Im also not that PC smart so if you could explain what you want me to do/ what i should do as if im a 3rd grader, that would be greatly appreciated