first, components -
Motherboard - Gigabyte Aorus Master x570 (Wifi)
Original Ram - 32 gigabytes of G.skill TridentZ RGB series (2x16)
New Ram - 32 gigabytes of G.Skill Ripjaws (2x16)
alright, full story is; my old motherboard had a failure, resulting in periodic sudden crashes on my system whether or not i was using it at the time. traced the issue, made a guess, replaced the motherboard with the Aorus. that worked great and no more crashing issues, and everything checked out. this was sometime early in the year.
sometime within the last week my computer crashed, so i dug through the error messages to see if a reason got logged. Saw a ram access error around 10-15 minutes prior to the crash. Double checking my ram, i noticed that out of my 32 gigs of ram, 16 gigs were hardware reserved. so i started doing research.
thus far i have tried cleaning the ram (and ports) to ensure a clean contact, double checking that the ram is properly seated, changing the slots the ram is using, rearranging the ram so its not registering as dual channel, setting the paging file on my computer to purge after reboots and there was another fix i cant quite remember where i had to go into the paging files advanced options.
as a last resort i let the issue lie and purchased a new set of ram, which just arrived about an hour ago. put them in and tested my rig but 16 gigabytes is still reserved. said screw it and put in both sets (which are working fine at the moment), and now im sitting on 32 gigabytes reserved of 64.
i am at this point at a total loss. thanks in advance for any advice rendered
Motherboard - Gigabyte Aorus Master x570 (Wifi)
Original Ram - 32 gigabytes of G.skill TridentZ RGB series (2x16)
New Ram - 32 gigabytes of G.Skill Ripjaws (2x16)
alright, full story is; my old motherboard had a failure, resulting in periodic sudden crashes on my system whether or not i was using it at the time. traced the issue, made a guess, replaced the motherboard with the Aorus. that worked great and no more crashing issues, and everything checked out. this was sometime early in the year.
sometime within the last week my computer crashed, so i dug through the error messages to see if a reason got logged. Saw a ram access error around 10-15 minutes prior to the crash. Double checking my ram, i noticed that out of my 32 gigs of ram, 16 gigs were hardware reserved. so i started doing research.
thus far i have tried cleaning the ram (and ports) to ensure a clean contact, double checking that the ram is properly seated, changing the slots the ram is using, rearranging the ram so its not registering as dual channel, setting the paging file on my computer to purge after reboots and there was another fix i cant quite remember where i had to go into the paging files advanced options.
as a last resort i let the issue lie and purchased a new set of ram, which just arrived about an hour ago. put them in and tested my rig but 16 gigabytes is still reserved. said screw it and put in both sets (which are working fine at the moment), and now im sitting on 32 gigabytes reserved of 64.
i am at this point at a total loss. thanks in advance for any advice rendered