How To Handy details to include in Blue Screen of Death posts

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Colif

Win 11 Master
Moderator
If you make a post asking for help with Blue Screen of Death errors, can you please do the following:

1.
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explore
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
2. Please provide Specs of PC (what motherboard you have - if its a Brand name PC, what make/model PC?)

Sooner you tell us specs, or give dump files, faster you get an answer.
 
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Colif

Win 11 Master
Moderator
Please don't run this until you are asked to as it can put you in a boot loop

what is Driver verifier?

It is a part of Windows designed to reveal bad drivers. It tests them individually. It will cause Blue Screen Errors as that is its job

Driver Verifier monitors Windows kernel-mode drivers and graphics drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject the Windows drivers to a variety of stresses and tests to find improper behavior.

When to run it?

Its running auto in background all the time but the only time you yourself need to run it is to identify drivers that are causing BSOD but hiding their actions behind windows processes. Often BSOD blame NTOSKRNL which is the Windows kernel. It was what crashed but not the actual cause. Running verifier can reveal the true cause.

The down side is it can leave you in a Boot loop so I generally suggest 2 steps:

1) search for “Create a restore point” and create a restore point

2) Create a bootable USB of Win 10 installer to use as a boot drive. download the Windows 10 media creation tool and use it to make a win 10 installer on USB

Steps 1 & 2 are just precautions. Once you have an installer and a restore point, you are ready to run it



driver verifier -Link

read the instructions carefully
Once it causes a Blue Screen of Death, upload the minidump file to your post, and we see what it shows us.



what to do if you get a boot loop

boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose system restore and roll system back to restore point created in step 1. PC should boot normally.
 
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