In would really start a brand new topic for your issue.This thread speaks to me on a level other humans probably wouldn't understand. I apologize in advance for the word wall, but I feel like everyone here might understand and it would be nice to vent to some souls that might empathize.
I received my Aurora 10 Ryzen about a year ago (Late August/Early Sep 2020). ryzen 3950x, 32gb RAM, 2080 TI, 1000w PSU, water cooled CPU, the "works" as far as I was aware. It is my first official dive into the PC gaming world. Used it out of the box without issue for months. 144p primary monitor, 1080p secondary monitor. Never messed with any of the clocking settings. Literally just plugged it in and started playing and did my basic maintenance (keep it clean, keep drivers updated, updated bios once, etc.)
Suddenly, in June of 2021, I got my first "crash" while playing and streaming ARK. Seemed like a weird one off, since I'd been playing and streaming like that since February (that's 4 whole months of no issues). At first I even thought it might be the game (because you know.... Wildcard despises it's W10 port of the game). Then, it happened again... and then it happened with Overwatch and gave me a "rendering device lost" error. "It" isn't a full PC crash mind you; my screens turn off, but then turn back on to show the bsod'ed game while all my other programs (discord, etc.) are still up. So I may not know much, but it FEELS like the GPU is resetting. No idea why. Temps have never run higher than 84C, and again, clocking settings all factory. After my "GPU resets" In task manager, you'd see a random SUPER SPIKE in my 3d usage. Presumably the cause for my GPU resetting? No idea. No idea why it is happening. No idea why it started happening after MONTHS of playing and utilizing the PC in the same way I have been since receiving it. And this "GPU reset" is totally RANDOM.... at least it was, up until this week.
Before this week, I was not able to reliably predict if/when it would happen. It was like flipping a coin (which is a terrible feeling when it comes to gaming and streaming). A few weeks ago I even did a stream test and played both Ark and OW for 3 hours each and the GPU never reset. However, this last week it has gotten so bad that I haven't even been able to play anything. My GPU reset after two matches in OW and then it would reset the second I'd even tried starting the game. Even if I power cycled the whole PC, it [GPU]would crash upon launch, or within 30 minutes.
I've done all the tests that Dell offers on their website for all my components. I've done each of the video ones multiple times. Finally, I downloaded the HEAVEN benchmarker and ran it. Everything was fine for all of these test. After my issues with OW this past week, I decided to run the Dell video test WHILE having OW opened in the main menu. This was my only attempt at intentionally replicating the issue, and BOY did it not like it. Monitors flashed and reset a number of times until finally I got a FULL on BSOD with an error along the lines of video tdr failure nvlddmkm.sys
After scouring the internet and finding this thread, along with many others using the keywords of all this stuff that I experience, I tried a few things, and last night, I was able to play OW with my friends for 3 hours and not gpu crash. I'm still apprehensive, because I'm a pessimist at heart, but I hope to maybe redo my stream tests with Ark and OW this weekend to see if I get any crashes. Here is what I changed:
It was under the above conditions that I was able to play OW last night at high (ish) settings, at 144hz on my 1440p monitor, for 3 hours, just like I was used to before June. Going to test ARK tonight, and try streaming as well. I stream off the same PC using SLOBS. I'm not concerned with this part because it has never been a problem up until June, and the "gpu resets" would even occur when NOT streaming.
- I changed the power management option in NVIDIA Control Panel, setting it to maximum performance as encouraged by some in this thread.
- Using Dell's Alienware software "Command Center" I brought my Core Clock down to -51MHZ (because of some random internet post that suggested it would help with the "rendering device lost" issue).
- Again, using AWCC, I capped my thermal limit to 79C, because the internet makes it seem like 84 is too much for the 2080ti, and I'm at a point that I'm scared I have fried my card due to letting it just run at factory defaults since I received the damn thing.
During my tests this weekend, I'm going to try to set the core clock back to 0. Frankly, I don't even know what that does but the "less" I have to have modified, the better I will feel. I'll leave the temp cap up though, because the internet has me scared over temps.
My friend, who is more experience with PC's thinks there is a chance my card is bad. I will probably file a support ticket with Dell anyway. Last night was a huge boost to my mood, but I'm not going to fool myself by thinking that everything is OK. Just figured the more info I have to provide Dell, the better, and if I can make my PC playable, even if something still isn't quite right, then I'll be a bit less depressed about it.
I welcome any thoughts or questions anyone has. I'll let you know how this weekend goes, if that's something anyone care for.
[edit 1: didn't specify my CPU clearly enough]
OS Name Microsoft Windows 10 Pro Version 10.0.19043 Build 19043 Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 16 Logical Processor(s) Installed Physical Memory (RAM) 32.0 GB Name NVIDIA GeForce RTX 2080 Ti NVIDIA Driver 472.12 Display 1: Displayport to Displayport - 2560 x 1440 Display 2: HDMI to HDMI - 1920 x 1080 Display 3: Displayport to HDMI - 1920 x 1080 Display 4: Displayport to Displayport - 2560 x 1440 (GPUend to Monitorend)
The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\Video3 CMDre 00000006 00000200 00000000 00000005 0000000a \Device\Video3 CMDre 00000004 00000200 00000000 00000005 0000000a \Device\Video3 CMDre 00000001 00000200 00000000 00000005 0000000a The message resource is present but the message was not found in the message table
Display driver nvlddmkm stopped responding and has successfully recovered.
I haave a suggestion for you, you may have done it already, but if not, try using display driver uninstaller to clear your existing drivers and then install the newest one.In the past month I had like 5 weird freezes during gaming and watching YouTube. Yesterday it happend twice and once today when I was playing Smite + listening to music. It's completely random,I had gaming session for 9 hours in Deathloop and everything was fine despite the hardware being used to the max. It started month ago,happend like 3 times. Updated Windows,GPU and CPU drivers and it disappeared until yesterday. Max temps of GPU are no higher than 80 celsius (this RTX 2060 model is unfortunately really hot so Im quite used to it) and CPU is 55 celsius max when gaming. My build has like a year and 3 months. Im trying to keep everything as dust free as possible so there is that. What might be causing this issue?
My specs are:
GPU - RTX 2060 VENTUS XS 6G OC
RAM - Patriot Viper 4, DDR4 (2 x 8 GB)
CPU - AMD Ryzen 5 1600 AF
MOBO - ASRock B450M PRO4
PSU - SilentiumPC Vero L3 500W
HDD - WD Caviar Blue 1 TB
SSD - GoodRam CX400 512 GB
The error is exactly \Device\Video3 CMDre 00000000 00003ffc ffffffff 00000007 00ffffff 0000000002003000000000000E00AAC0000000000000000000000000000000000000000000000000 Sometimes it just turns the screen black and starts working and sometimes it reboots PC entirely. Im really sorry for my broken english and inconvenient post format but im stressed as all hell. Once again an RTX paired with AMD...
I actually consulted few people on Nvidia forum and my friend who has pretty much identical PC setup as I do and it's pretty much something wrong with the drivers from July onwards. I was fooling around even viewer to actually see if I had that error before and I found that I had them twice before September - once in July and once in August - the funniest thing is that the exact same pattern was found by my friend in his even viewer. I doubt we would have gotten our hardware damaged the same way at the same time so it must be something related to the drivers. The guy on Nvidia forum said that the driver from June were the last one stable but It has been 3 days without any crashing and im kinda tired with fooling around so for now Im just going to pray that Nvidia fixes their <Mod Edit>.I haave a suggestion for you, you may have done it already, but if not, try using display driver uninstaller to clear your existing drivers and then install the newest one.
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