Hello everyone, i try'ed to figure out my self what is going on but havent been lucky so far, asked my friends they didnt know either, saw other post about Crashing without BSOD, and i followede some of the steps other people had to no luck.
Describing of event:
screens turns black, says no signal(one says no VGA and other say no HDMI), sounds cuts off, PC is still on, Lights in mouse and keyboard
have to shut down the pc manual no BSOD.
abit more info where and when it crash:
had the problem for some time now. first time i got them was in the Starcraft 2 legacy of the void, in some of the cutscenes, but only in the cutscenes, and now i have it again in blade and soul. sometimes at the login and sometimes when i enter the game(Cutscene)
https://www.youtube.com/watch?v=qdZwWP2SU3M (at 00:01 to 00:03 i crash, just when it goes in the water) im sure it will crash if there comes more cutscenes
starcraft was random times some cutscens were ok, some not, What i did was instant esc and watchede the cutscene online if it crashede)
every other game i played/tryed i never crashede like this. WoW fallout 4 so on.
specs:
GPU: AMD radeon HD 7950 3GB
CPU:Intel Core i5-3570 @ 3.40GHz
Ram: 8GB ddr3 1333MHz
hard drive(s) 1: Samsung SSD 840 series 250GB
hard drive(s) 2: 500GB (SATA 6Gb/s) 7200RPM
mainboard: ASUS P8B75-M
PSU:XFX PRO XPS-550W-SEW
Windows: 10.
what i have try'ed so far.
update all drivers,(also BIOS)
removing mouse/keyborad/headset from usb(when the game was in loading scene to the cutscene
removeing Ram blocks,
MemTest
did a Verifier /standard /all in CMD crashed(got minidump file)
HW monitor C* on pc, GPU never came over 65, CPU never over 70
no overclocks Checked Voltages seems to be in range,
use WhoCrashed to read the DMP file.
On Wed 20-01-2016 19:42:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\012016-4453-01.dmp
This was probably caused by the following module: hidclass.sys (HIDCLASS+0x2640)
Bugcheck code: 0xC9 (0x220, 0xFFFFF8009A112640, 0xFFFFCF81EDB06D80, 0xFFFFE000CEE1B3C0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
file path: C:\Windows\system32\drivers\hidclass.sys
product: Microsoft® Windows® Operativsystem
company: Microsoft Corporation
description: HIDCLASS-bibliotek
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Dropbox of minidump file: https://www.dropbox.com/s/2jbkwap08d2vv89/012016-12359-01.dmp?dl=0
Describing of event:
screens turns black, says no signal(one says no VGA and other say no HDMI), sounds cuts off, PC is still on, Lights in mouse and keyboard
have to shut down the pc manual no BSOD.
abit more info where and when it crash:
had the problem for some time now. first time i got them was in the Starcraft 2 legacy of the void, in some of the cutscenes, but only in the cutscenes, and now i have it again in blade and soul. sometimes at the login and sometimes when i enter the game(Cutscene)
https://www.youtube.com/watch?v=qdZwWP2SU3M (at 00:01 to 00:03 i crash, just when it goes in the water) im sure it will crash if there comes more cutscenes
starcraft was random times some cutscens were ok, some not, What i did was instant esc and watchede the cutscene online if it crashede)
every other game i played/tryed i never crashede like this. WoW fallout 4 so on.
specs:
GPU: AMD radeon HD 7950 3GB
CPU:Intel Core i5-3570 @ 3.40GHz
Ram: 8GB ddr3 1333MHz
hard drive(s) 1: Samsung SSD 840 series 250GB
hard drive(s) 2: 500GB (SATA 6Gb/s) 7200RPM
mainboard: ASUS P8B75-M
PSU:XFX PRO XPS-550W-SEW
Windows: 10.
what i have try'ed so far.
update all drivers,(also BIOS)
removing mouse/keyborad/headset from usb(when the game was in loading scene to the cutscene
removeing Ram blocks,
MemTest
did a Verifier /standard /all in CMD crashed(got minidump file)
HW monitor C* on pc, GPU never came over 65, CPU never over 70
no overclocks Checked Voltages seems to be in range,
use WhoCrashed to read the DMP file.
On Wed 20-01-2016 19:42:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\012016-4453-01.dmp
This was probably caused by the following module: hidclass.sys (HIDCLASS+0x2640)
Bugcheck code: 0xC9 (0x220, 0xFFFFF8009A112640, 0xFFFFCF81EDB06D80, 0xFFFFE000CEE1B3C0)
Error: DRIVER_VERIFIER_IOMANAGER_VIOLATION
file path: C:\Windows\system32\drivers\hidclass.sys
product: Microsoft® Windows® Operativsystem
company: Microsoft Corporation
description: HIDCLASS-bibliotek
Bug check description: This is the bug check code for all Driver Verifier
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Dropbox of minidump file: https://www.dropbox.com/s/2jbkwap08d2vv89/012016-12359-01.dmp?dl=0
Facebook
Twitter
Instagram