Hi there,
Recently I had a hard disc crash in my dell laptop, the message read, "Smart Failure Predicted on Hard Disc 4", I Contacted Dell Tech Support and they advised me to replace my hard disc, which I did. I re-installed my OS and Drivers but after two days my laptop just froze and I could do nothing but force shut down, this happened every time I switched my comp on. So I contacted Dell Tech support and they made me do several Diagnostic tests but no hardware related issues were detected, so they made me re-install the OS but the problem still persisted.
So if there is anybody who can help me out please do.
And by the way when the laptop froze, the LED in the laptop which shows the activity of the HDD was turned off, whereas the LED showing the Power status was on.
Recently I had a hard disc crash in my dell laptop, the message read, "Smart Failure Predicted on Hard Disc 4", I Contacted Dell Tech Support and they advised me to replace my hard disc, which I did. I re-installed my OS and Drivers but after two days my laptop just froze and I could do nothing but force shut down, this happened every time I switched my comp on. So I contacted Dell Tech support and they made me do several Diagnostic tests but no hardware related issues were detected, so they made me re-install the OS but the problem still persisted.
So if there is anybody who can help me out please do.
And by the way when the laptop froze, the LED in the laptop which shows the activity of the HDD was turned off, whereas the LED showing the Power status was on.