Hi, I was given an Acer pc that wouldn't start up with Win 10 and a 500gb Western Digital caviar blue disk. After failed attempts to fix it to boot up I took out the disk and put it in my PC and ran a chkdsk and several files and security values were recovered or fixed. Then I look to see what was on the hard drive and it had a manufacturer recovery partition on it for Win 7 which was originally with the pc.
So I opened up diskpart and did a clean operation and created a partition and formatted it. After that it showed up in the list of drives and was working fine.
Next I ran a recovery program to retrieve pictures that the other party wanted off the disk. Then virus warning started popping up so I quit. Then I ran a virus program to rid the virus files on my system and restarted the PC. When it came on it ran a short chkdsk on the drive in question and then it disappeared from the disk list.
Next I opened up diskpart and the drive was listed but unallocated . So I thought I would do a clean all command and it ran for a long time into the night and the next morning. I shut it down hoping it was just froze up.
So I start up the pc and try to initialize the disk and it says there is a device i/o error. Then I ran data lifeguard tools to do a full erase to see if that would help but it comes up with error "code 20 the drive is locked".
Smart test passes but short or extended tests fail. Another program shows all bad sectors. I ran seatools and it says that the drive is securely locked and can't be read. How did the drive get locked and is there a way to unlock it and get it to work again?
So I opened up diskpart and did a clean operation and created a partition and formatted it. After that it showed up in the list of drives and was working fine.
Next I ran a recovery program to retrieve pictures that the other party wanted off the disk. Then virus warning started popping up so I quit. Then I ran a virus program to rid the virus files on my system and restarted the PC. When it came on it ran a short chkdsk on the drive in question and then it disappeared from the disk list.
Next I opened up diskpart and the drive was listed but unallocated . So I thought I would do a clean all command and it ran for a long time into the night and the next morning. I shut it down hoping it was just froze up.
So I start up the pc and try to initialize the disk and it says there is a device i/o error. Then I ran data lifeguard tools to do a full erase to see if that would help but it comes up with error "code 20 the drive is locked".
Smart test passes but short or extended tests fail. Another program shows all bad sectors. I ran seatools and it says that the drive is securely locked and can't be read. How did the drive get locked and is there a way to unlock it and get it to work again?