hard drive not accessed when shutting down and booting

[tina says uhhhhhhh]

Recently when i turn on my laptop or when i shut off, the hard drive accessed icon (some LED indicator on the sides of my laptop) blinks for a while then just stops, it turns off and my laptop screen just hangs there. Other icons are still on, such as screen/wifi will stay on, the only way for me to turn off is to hold on power button as there is nothing i can do.

It happens every now and then, but the frequency of it happening is increasing. Just now i was in the middle of gaming and the hard drive accessed icon just turn off and my screen just froze there.

What can i do to fix this issue ?

I am currently using asus S46CB that i have never dropped before, currently using Windows 10.

Hard drive icon i am talking about:
http://www.dummies.com/computers/pcs/how-to-identify-the-indicator-lights-on-your-laptop/

 

[jojesa]

Could you check the 'Event Viewer' for errors and if found post them here.
Check your RAM using Memtest86+ and let it run for 7 to 8 passes. Download the 'Auto-installer for USB Key'...make sure to have a USB flash drive available.

 

[tina says uhhhhhhh]

Could you check the 'Event Viewer' for errors and if found post them here.
Check your RAM using Memtest86+ and let it run for 7 to 8 passes. Download the 'Auto-installer for USB Key'...make sure to have a USB flash drive available.

errors list : https://imgur.com/z9bk8GR
Sorry i don't know how to copy and paste over the errors. i will do the ram check asap, may i know how long would does the check taskes ?

 

[jojesa]

errors list : https://imgur.com/z9bk8GR
Sorry i don't know how to copy and paste over the errors. i will do the ram check asap, may i know how long would does the check taskes ?

That doesn't provide enough info.
I see that there are many 'Critical errors' which is not a good sign, specially 'Disk' errors (Event ID 11)
Open 'Event Viewer', on the left pane expand 'Windows Logs', click 'Applications' and on the right pane click on 'Filter current log...' and on the 'Filter current log...' select 'Critical' then click OK.
When you select any error in the top middle pane there will be a description of that error on the bottom middle pane.
Look for critical errors under 'System'
Pay attention to 'Event ID', 'Source', and 'Exception code'

 

[tina says uhhhhhhh]

errors list : https://imgur.com/z9bk8GR
Sorry i don't know how to copy and paste over the errors. i will do the ram check asap, may i know how long would does the check taskes ?

That doesn't provide enough info.
I see that there are many 'Critical errors' which is not a good sign, specially 'Disk' errors (Event ID 11)
Open 'Event Viewer', on the left pane expand 'Windows Logs', click 'Applications' and on the right pane click on 'Filter current log...' and on the 'Filter current log...' select 'Critical' then click OK.
When you select any error in the top middle pane there will be a description of that error on the bottom middle pane.
Look for critical errors under 'System'
Pay attention to 'Event ID', 'Source', and 'Exception code'

Filter: https://imgur.com/Y69NqAG
There's 0 events under critical.

Current overview: https://imgur.com/zMMbv2T

Critical error: https://imgur.com/bMugUQG
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. (All the times that i have turned my laptop off after it froze during shut down and boot up.)

Most recent critical system info:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/3/2018 6:35:18 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: ASUS
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-03-09T10:35:18.730221100Z" />
<EventRecordID>8307</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>ASUS</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">6</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>