Hard drive shows up Everywhere except Disk Manager

[tyler161999]

Title says it all, The connections are fine, the HDD shows up everywhere (BIOS, Device Manager, Crystal Disk Info Application etc) except File Explorer and Disk Manager, It's really annoying me since i bought 2 1TB drives specifically so i could have.. well 2TB of storage, I got some screenshots if that helps.

*This* Shows where the drive shows up on the OS
https://imgur.com/a/LAt16aA


*This* Shows both showing up in BIOS
https://i.imgur.com/2t9WIdT.jpg

Help would be greatly appreciated, i've been trying to fix this for the past 2 days and it's really starting to get to me...

EDIT: From the WD Blue Diagnostic Software - https://imgur.com/gallery/UMrmIVh

UPDATE: For those with this problem, Get the Western digital Lifegaurd software and "erase" the Faulty drive (quick erase or full it doesn't matter) and it'll fix the problem

 

[androbourne]

Are you trying to strip these drives together to get 2TB? If you add only one 1TB drive, does it show up?

Are you raiding from the BIOS or from Windows?

If you are raiding from the BIOS or a Raid card. Then 2TB may not show up in Windows while using MBR as the boot method. MBR is limited to 2TB.

You may need to convert the partition to GPT from whatever Raid medium you are using in order for it to show up.

 

[tyler161999]

Are you trying to strip these drives together to get 2TB? If you add only one 1TB drive, does it show up?

Are you raiding from the BIOS or from Windows?

If you are raiding from the BIOS or a Raid card. Then 2TB may not show up in Windows while using MBR as the boot method. MBR is limited to 2TB.

You may need to convert the partition to GPT from whatever Raid medium you are using in order for it to show up.

No, i'm trying to have 2 seperate 1TB Drives, i'm don't have RAID enabled, i instead have AHCI

 

[androbourne]

Sounds like you just need to initialize the hard drive.

Go into device management and click on Disk Management

Then click on each drive and hit "initialize" then create partitions.

 

[gdmaclew]

Plug your boot drive into SATA port 1 and the other into SATA port 2.

 

[tyler161999]

Sounds like you just need to initialize the hard drive.

Go into device management and click on Disk Management

Then click on each drive and hit "initialize" then create partitions.

But the Disk doesn't show up in disk Management, That's the whole problem

https://imgur.com/a/LAt16aA

That image shows it

 

[tyler161999]

Plug your boot drive into SATA port 1 and the other into SATA port 2.

I'll try that

 

[androbourne]

Ah yeah I see it now. I'm replying on my phone and couldn't see that half of the image.

Have you checked both the drives? So take one out and see if it registers in disk management and then swap it out with the other and check disk management again. Does any of them show up if plugged in independently?

 

[karenjoly]

Title says it all, The connections are fine, the HDD shows up everywhere (BIOS, Device Manager, Crystal Disk Info Application etc) except File Explorer and Disk Manager, It's really annoying me since i bought 2 1TB drives specifically so i could have.. well 2TB of storage, I got some screenshots if that helps.

*This* Shows where the drive shows up on the OS
https://imgur.com/a/LAt16aA

*This* Shows both showing up in BIOS
https://i.imgur.com/2t9WIdT.jpg

Help would be greatly appreciated, i've been trying to fix this for the past 2 days and it's really starting to get to me...

What cloning software did you use ? Notice that both drives are labelled exactly the same. That's a likely problem.
( I would add a significant file to one so you can distinguish the drives.)

I would guess that if you can be sure that you can tell the difference between them you can boot from one so long as the other is unattached . If so, come back for further discussion.

 

[tyler161999]

Title says it all, The connections are fine, the HDD shows up everywhere (BIOS, Device Manager, Crystal Disk Info Application etc) except File Explorer and Disk Manager, It's really annoying me since i bought 2 1TB drives specifically so i could have.. well 2TB of storage, I got some screenshots if that helps.

*This* Shows where the drive shows up on the OS
https://imgur.com/a/LAt16aA

*This* Shows both showing up in BIOS
https://i.imgur.com/2t9WIdT.jpg

Help would be greatly appreciated, i've been trying to fix this for the past 2 days and it's really starting to get to me...

What cloning software did you use ? Notice that both drives are labelled exactly the same. That's a likely problem.
( I would add a significant file to one so you can distinguish the drives.)

I would guess that if you can be sure that you can tell the difference between them you can boot from one so long as the other is unattached . If so, come back for further discussion.

Cloning software? i haven't done anything to the drives since i built the PC other than update the drivers.

EDIT: The drive that isn't working is completely empty, the other has windows and everything on it, i know which one is which Physically

EDIT 2: The designation in bios "WD10EZEX" is just the HDD Model #

 

[tyler161999]

Ah yeah I see it now. I'm replying on my phone and couldn't see that half of the image.

Have you checked both the drives? So take one out and see if it registers in disk management and then swap it out with the other and check disk management again. Does any of them show up if plugged in independently?

is it safe to unplug them and have them still connected to power?

 

[gdmaclew]

NO! Never disconnect the drives while power is still applied.

 

[tyler161999]

NO! Never disconnect the drives while power is still applied.

oh i know that, i turned the PC off, disconnected it and then booted it back up to figure out which drive was the main

 

[Peter Martin]

could you have a sata port issue?

 

[karenjoly]

n/m

 

[tyler161999]

could you have a sata port issue?

I mean... i don't think it would be that, all the SATA ports seem fine, i'm thinking it's either a faulty Drive or a faulty SATA Cable

 

[androbourne]

could you have a sata port issue?

This is why I asked him to pull out one drive and test one at a time... or he would just have a bad drive or installed Windows on both disks etc....

Did you do this yet? What are the results?

 

[tyler161999]

could you have a sata port issue?

This is why I asked him to pull out one drive and test one at a time... or he would just have a bad drive or installed Windows on both disks etc....

Did you do this yet? What are the results?

I did that yea, basically, the normal drive worked (Obviously) the one that doesn't show up asked for some type of Boot device

 

[karenjoly]

You should clone the recognized drive with Macrium Reflect free version.

 

[androbourne]

You should clone the recognized drive with Macrium Reflect free version.

Why? He is wanting to use it as a spare drive. Windows should not be installed on it.

@tyler161999 Try to run a check disk on the second drive if you can. Or removed it and attach to another PC with USB adapter and try running a diag tool like WD Lifeguard or even Reflect can do that.

 

[tyler161999]

You should clone the recognized drive with Macrium Reflect free version.

Why? He is wanting to use it as a spare drive. Windows should not be installed on it.

@tyler161999 Try to run a check disk on the second drive if you can. Or removed it and attach to another PC with USB adapter and try running a diag tool like WD Lifeguard or even Reflect can do that.

https://imgur.com/gallery/UMrmIVh

 

[androbourne]

When quick diag states its fine. Run the extended test also. This will take a few hours but it is way more accurate. I never run quick tests anymore.

 

[Peter Martin]

looks like the drive is defective to me

 

[karenjoly]

You should clone the recognized drive with Macrium Reflect free version.

Why? He is wanting to use it as a spare drive. Windows should not be installed on it.

@tyler161999 Try to run a check disk on the second drive if you can. Or removed it and attach to another PC with USB adapter and try running a diag tool like WD Lifeguard or even Reflect can do that.

One can clone windows easily on a storage drive. In fact its a good way to have a backup . Saves dealing with problem windows issues.You can store files there and still use it as a clone for back up. Thats the best plan but frankly too many users do not think of a back up until its too late.

 

[androbourne]

You should clone the recognized drive with Macrium Reflect free version.

Why? He is wanting to use it as a spare drive. Windows should not be installed on it.

@tyler161999 Try to run a check disk on the second drive if you can. Or removed it and attach to another PC with USB adapter and try running a diag tool like WD Lifeguard or even Reflect can do that.

One can clone windows easily on a storage drive. In fact its a good way to have a backup . Saves dealing with problem windows issues.You can store files there and still use it as a clone for back up. Thats the best plan but frankly too many users do not think of a back up until its too late.

Other then the fact its a terrible idea to clone a primary drive to a secondary internal disk... windows will think its dual booting and it can cause issues... You are better off just using a free backup program and performing a backup instead of a clone to the secondary drive.

Both Reflect and Veeam can do this for free.

Also if you been reading the thread he has reinstalled Windows quite a few times during troubleshooting. I doubt he even has data to save right now. He just wants the two drives working properly so they can actually be used on a fresh system.