Hard-Drive with possible bad sectors. What's next? :(

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Guest

Guest
Hello, it appears my hard-drive has suddenly gotten bad sectors. I've used tools like HD Tune Pro to check the health of the drive, and it appears like this:
cc9d4a92e5f2cf53941e0a286c2b8153.png


I am currently un-able to right click it in my list of drives because it crashes explorer.exe. When trying to automatically chkdsk on startup, it stays at 0%.

PS: This may indeed have something to do with magnets, I've recently replaced my hard drive not too long ago and have had children over. (may sound stupid, but I believe it's possible.)

I'm not quite sure what to do next, so any help would be great!

Thanks.
 
Solution

Yes - you will get back a replacement drive, not the one you send in.


Testdisk and ddrescue - I included a tutorial/overview video in my initial reply.

You may find that Linux can just read the disk normally...

Normal magnets you would find in your house won't hurt hard drives.

Sometimes you can get bad sectors and it doesn't progress any further, and works for many more years. Personally I would start shopping for a replacement and backup any important data while you still can.
 
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Guest

Guest
Seems that the drive isn't accessible. Whenever I try accessing it, it crashes explorer.exe and I have no access to the data.
 

Try a Linux live disk (e.g. Linux Mint's install media - it'll boot up a fully working Linux environment, which you can use as a demo or to launch the installer) - frequently when Windows can't access a disk, Linux can (and has disk repair/cloning utilities, e.g. https://www.youtube.com/watch?v=ddrPnuvFV6E)
 
Hi there kpjVideo,

Sorry that you are facing some issues with your drive. :(
My advise would be to try to access it with the Ubuntu Live CD approach, as martinch already suggested. Ubuntu seems to respond better to HDDs with bad sectors.
Is the HDD under warranty(WD Black has longer warranty than most of the other WD drives)? If it is, you can just contact WD's Support or the place you've got it from and eventually RMA it.

WD's Support: http://products.wdc.com/support/kb.ashx?id=fVkJDn

Hope this will help,
D_Know_WD :)

 
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Guest

Guest


Thanks for the info! The HDD is still in warranty as I've bought it within the past 3 months. I'm currently installing the Ubuntu live CD to my flash drive. Should I try to get the recoverable data transferred and then send back the drive or are there any programs on Ubuntu that I can fix the bad sectors with?

Thanks again.
 

Yes - you will get back a replacement drive, not the one you send in.


Testdisk and ddrescue - I included a tutorial/overview video in my initial reply.

You may find that Linux can just read the disk normally...

 
Solution