[SOLVED] Hard Drives not working help!

[FatherMoon]

About a Month ago I switched out my psu in my pc. After finishing my pc stops recognizing my hard drives (1tb segate compute & a 2tb segate compute) completely, but my 860 evo asd was still recognized. I assume it was psu issue so I swotch to a psu I have in another computer. No luck. The drives must be toast so I grab another one I had around. Doesnt work. I switch out motherboards. Doesnt work. I dont understand could another piece of hardware be causing this?

 

[USAFRet]

"I switched out my psu in my pc "

Was this a modular PSU?
If so, did you use the cables that came with the new one?

 

[Lutfij]

Try and connect the HDD to another known working machine and see if the drive is visible there. By visible I mean in BIOS and in OS GUI. Also, I think you used three PSU's in total, include the make and models of all the PSU's used.

 

[FatherMoon]

"I switched out my psu in my pc "

Was this a modular PSU?
If so, did you use the cables that came with the new one?

Sorry for the vagueness i switched out my corsair cx550m for an evga 650 G5 full modular and I used the new sata power and I did try swaping it for the old one off my corsair and a new one off amazon

 

[FatherMoon]

Try and connect the HDD to another known working machine and see if the drive is visible there. By visible I mean in BIOS and in OS GUI. Also, I think you used three PSU's in total, include the make and models of all the PSU's used.

The drives worked when I put them in myfriends computer which has a corsair 650 psu

 

[USAFRet]

Sorry for the vagueness i switched out my corsair cx550m for an evga 650 G5 full modular and I used the new sata power and I did try swaping it for the old one off my corsair and a new one off amazon

To be clear...at some point during this process you DID use the Corsair cables with the EVGA power supply?
Smoked hard drives...

 

[SkyNetRising]

i switched out my corsair cx550m for an evga 650 G5 full modular and I used the new sata power and I did try swaping it for the old one off my corsair and a new one off amazon

When you used old cable with new PSU, you most likely killed your hard drives.
Always use only bundled cables with modular PSU (never cables from a different PSU).

 

[FatherMoon]

heres a list of my full specs and ALL THE DRIVES STILL WORK AND ARE TESTED

CPU: Ryzen 7 2700x
MB: Asrock B550m
RAM: 2x8gb Patriot 2666mhz
GPU: MSI AirBoost Vega 64
PSU: EVGA 650 G5
STORAGE: Samsung M.2 970 evo (working) Samsun 860 evo ssd (working) 1b seagate compute hdd(not working) 2tb seagate hdd (not working)

 

[FatherMoon]

I also have a brand new drive I havent used

 

[FatherMoon]

When you used old cable with new PSU, you most likely killed your hard drives.
Always use only bundled cables with modular PSU (never cables from a different PSU).

To be clear...at some point during this process you DID use the Corsair cables with the EVGA power supply?
Smoked hard drives...

To Be clear The drives do work. I tested them last week in my friends computer after I had done everything above. I also tried brand new cables. I also have a brand new drive that I have tried and another brand new drive that i havent tried

 

[USAFRet]

OK...
The drives work in some other system.
You're using the new EVGA PSU, and the EVGA cables that came with it.


https://www.asrock.com/mb/AMD/B550M Steel Legend/index.asp#Specification
SATA ports 5 & 6 are disabled when using a drive in the M2_2 port.

What M.2 port is the 970 EVO in?
What ports are the SATA drives in?

 

[FatherMoon]

OK...
The drives work in some other system.
You're using the new EVGA PSU, and the EVGA cables that came with it.


https://www.asrock.com/mb/AMD/B550M Steel Legend/index.asp#Specification
SATA ports 5 & 6 are disabled when using a drive in the M2_2 port.

What M.2 port is the 970 EVO in?
What ports are the SATA drives in?

Im not sure this could be it Let me check

 

[FatherMoon]

OK...
The drives work in some other system.
You're using the new EVGA PSU, and the EVGA cables that came with it.


https://www.asrock.com/mb/AMD/B550M Steel Legend/index.asp#Specification
SATA ports 5 & 6 are disabled when using a drive in the M2_2 port.

What M.2 port is the 970 EVO in?
What ports are the SATA drives in?

My M.2 is in my pcie 1 my ssd is in sata 1 my hdd is in sata 2 and sata 4

 

[USAFRet]

My M.2 is in my pcie 1 my ssd is in sata 1 my hdd is in sata 2 and sata 4

PCIe 1 or M2_1 ?

 

[FatherMoon]

PCIe 1 or M2_1 ?

My manual lables it as pcie 1 "hyper m.2"

 

[FatherMoon]

My manual lables it as pcie 1 "hyper m.2"

Oh i am using an adapter forgot to mention

 

[FatherMoon]

PCIe 1 or M2_1 ?

My new motherboard does have an m.2 (unlike my old motherboard) should i switch my m.2 to that?

 

[USAFRet]

My new motherboard does have an m.2 (unlike my old motherboard) should i switch my m.2 to that?

Which specific B550M?
The Pro 4 or the Steel Legend?

They both have 2x M.2 ports.
M2_1 and M2_2

Yes, that drive should be in the M2_1 port.

What drive is the OS on? The 970 EVO? Or the 860?

 

[FatherMoon]

Which specific B550M?
The Pro 4 or the Steel Legend?

They both have 2x M.2 ports.
M2_1 and M2_2

Yes, that drive should be in the M2_1 port.

What drive is the OS on? The 970 EVO? Or the 860?

Steel Legend, on my 970 Im running windows 10

 

[USAFRet]

Steel Legend, on my 970 Im running windows 10

OK
Here we go into methodical testing.

Power off
Move the 970 to the M2_1 port.
Disconnect ALL other drives
Power up
Does it boot up?

If yes...
Power off
Connect the 860 SSD to SATA port 1
Power up
Does it boot correctly and show both drives?

If yes...
Power off
Disconnect the 860
Connect one of the possibly faulty HDDs to that same SATA 1 port
Power up
Does it again show both drives...the 970 OS drive and the HDD ?

 

[FatherMoon]

OK
Here we go into methodical testing.

Power off
Move the 970 to the M2_1 port.
Disconnect ALL other drives
Power up
Does it boot up?

If yes...
Power off
Connect the 860 SSD to SATA port 1
Power up
Does it boot correctly and show both drives?

If yes...
Power off
Disconnect the 860
Connect one of the possibly faulty HDDs to that same SATA 1 port
Power up
Does it again show both drives...the 970 OS drive and the HDD ?

Ok i moved my 970 and its boots to window
The 860 shows fine
Disconnected it and connect one of the drive and it didnt show

 

[USAFRet]

Ok i moved my 970 and its boots to window
The 860 shows fine
Disconnected it and connect one of the drive and it didnt show

If properly connected, this indicates a faulty drive.
Try it in all the other SATA ports on the motherboard.
And/or with different SATA cables, both power and data.

 

[USAFRet]

When "didn't show"...where are you looking?
File Explorer or Disk Management?

 

[FatherMoon]

A

When "didn't show"...where are you looking?
File Explorer or Disk Management?

At the bios

 

[USAFRet]

A

At the bios

Ah.
Well...that is a presumably dead drive.