Question Harddisk got cyclic redundancy check HELP

Nov 22, 2019
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Guys I need help , I am not good at computers and my portable hard drive won't let me use it . It shows this error message

I:\ is not accessible
Data Error (cyclic redundancy check)

I really need the data guys , it's my photos since I was a kid and my family photos
It's a old Samsung portable HDD
 

DSzymborski

Glorious
Moderator
Yup, that's a scary situation to have with irreplaceable data: only a single copy with no backups and on a portable drive, which is more at risk for physical damage, to boot.

I frequently get good results from Recuva. Don't try to use the drive at all otherwise, the more you fiddle with it, the less of a chance there is that a data recovery firm will be able to recover your files. And this will cost money, so be prepared for it; not taking care of data is sadly an expensive lesson in a lot of occasions.
 

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