Harddrive gone corrupt? Help please!

Cait_79

Commendable
Jul 30, 2016
3
0
1,510
My mom's desktop computer, which is an HP Pavillion 500 series (which is barely two years old and we already had to have the hard drive replaced once) is now giving us corrupt hard drive errors again. It's running Windows 10.

First she had a memory management "unexpected_store_exception" problem, and I ran memory diagnostics and it didn't find anything, and it was okay for a few days.
Today however, she got a KernelData Inpage Error (KBD class_sys), and there wasn't a signal to the monitor. She had to shut it off manually, and now the start menu isn't working properly either.
I finally managed to get Command Prompt open, and I ran CHKDSK and this is what my result was:
https://gyazo.com/3915fb61fcc8189c01035fedd4447ac2

Are we basically screwed?

 
Hi Cait_79 :)

CHKDSK command will only inform you and test the Integrity of your drive.

It will not fix or repair unless you schedule it to do so.

Run chkdsk /f /r and it will ask for you to schedule on next reboot. /f=fix errors on disk. /r= Locates bad sectors and recovers readable information
 
Processor: AMD A6-5200 APU with Radeon HD Graphics, 2.0 GHz
RAM: 6 GB (5.45 GB usable)
System type: 64 bit operating system, x64 based processor
Display adapters: AMD Radeon HD 8400/ R3 Series

It has like 758 of 919 GB Free

@MeanMachine, I didn't want to do that until I knew exactly what the heck was going on.
 
The KERNEL_DATA_INPAGE_ERROR is usually displayed on BSOD. This error has Bug Check Code (BCCode) 0x0000007A, and it means that there is some issue reading/loading information to/from Pagefile that is stored in the hard disk drive.

Have you done an sfc /scannow to check the Windows file integrity.
Do you have an antivirus program, If so, try turning it off to test.
 
I ran the chkdsk /f and /r, and i don't think anything changed. i still can't get the start menu or task bar to respond. i'm running the sfc /scannow so that will take a while.