Asus Rog Maximus Z790 Hero
intel-i9 13600kf
Gigabyte 4090 AERO 24gb
Corsair RM1000x
2 Team Group T-force Delta 16GB DDR5 Ram sticks
2 980 Pro SSD NVMe
Been having this weird issue with my PC when gaming. It doesn't happen every time but seems to occur when the game is more stress full on the system. The event viewer log says WHEA error event ID 1 is a hardware error and that seems obvious. CPU and GPU temps don't seem unusual CPU reaches 47C GPU 45-55. The PC will hard freeze and my keyboard and mouse lose power and function. The screen is frozen on the last thing it was displaying prior to freezing, so no BSOD. Used WinDbg on WHEA log and this is what is displayed. Any insight and help would be greatly appreciated.
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffff9585868b5020, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1671
Key : Analysis.Elapsed.mSec
Value: 1490
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 374
Key : Analysis.Init.Elapsed.mSec
Value: 7974
Key : Analysis.Memory.CommitPeak.Mb
Value: 89
Key : Bugcheck.Code.LegacyAPI
Value: 0x124
Key : Dump.Attributes.AsUlong
Value: 18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Failure.Bucket
Value: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
Key : Failure.Hash
Value: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
BUGCHECK_CODE: 124
BUGCHECK_P1: 7
BUGCHECK_P2: ffff9585868b5020
BUGCHECK_P3: 0
BUGCHECK_P4: 0
FILE_IN_CAB: WHEA-20230810-2002.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
PROCESS_NAME: smss.exe
STACK_TEXT:
ffffa98c`91b2ee70 fffff805`28e0c177 : ffff9585`868b5000 00000000`00000000 ffff9585`868b5020 000000c3`7f67f7c8 : nt!LkmdTelCreateReport+0x1d4
ffffa98c`91b2f3b0 fffff805`28e0c06e : ffff9585`868b5000 ffffa98c`91b2faa0 00000000`00000000 00000000`00000000 : nt!WheapReportLiveDump+0x7b
ffffa98c`91b2f3f0 fffff805`28c89de1 : 00000000`00000001 ffffa98c`91b2faa0 00000000`00000000 00000000`00000000 : nt!WheapReportDeferredLiveDumps+0x7a
ffffa98c`91b2f420 fffff805`28bb2839 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff805`2d467bdc : nt!WheaCrashDumpInitializationComplete+0x59
ffffa98c`91b2f450 fffff805`288439e5 : ffff9585`89492080 00000000`00000000 00000000`0000022c 00000000`00000001 : nt!NtSetSystemInformation+0x9a9
ffffa98c`91b2fa20 00007ffc`96752464 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000c3`7f67f768 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`96752464
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
Followup: MachineOwner
intel-i9 13600kf
Gigabyte 4090 AERO 24gb
Corsair RM1000x
2 Team Group T-force Delta 16GB DDR5 Ram sticks
2 980 Pro SSD NVMe
Been having this weird issue with my PC when gaming. It doesn't happen every time but seems to occur when the game is more stress full on the system. The event viewer log says WHEA error event ID 1 is a hardware error and that seems obvious. CPU and GPU temps don't seem unusual CPU reaches 47C GPU 45-55. The PC will hard freeze and my keyboard and mouse lose power and function. The screen is frozen on the last thing it was displaying prior to freezing, so no BSOD. Used WinDbg on WHEA log and this is what is displayed. Any insight and help would be greatly appreciated.
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000007, BOOT Error
Arg2: ffff9585868b5020, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1671
Key : Analysis.Elapsed.mSec
Value: 1490
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 374
Key : Analysis.Init.Elapsed.mSec
Value: 7974
Key : Analysis.Memory.CommitPeak.Mb
Value: 89
Key : Bugcheck.Code.LegacyAPI
Value: 0x124
Key : Dump.Attributes.AsUlong
Value: 18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Failure.Bucket
Value: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
Key : Failure.Hash
Value: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
BUGCHECK_CODE: 124
BUGCHECK_P1: 7
BUGCHECK_P2: ffff9585868b5020
BUGCHECK_P3: 0
BUGCHECK_P4: 0
FILE_IN_CAB: WHEA-20230810-2002.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
PROCESS_NAME: smss.exe
STACK_TEXT:
ffffa98c`91b2ee70 fffff805`28e0c177 : ffff9585`868b5000 00000000`00000000 ffff9585`868b5020 000000c3`7f67f7c8 : nt!LkmdTelCreateReport+0x1d4
ffffa98c`91b2f3b0 fffff805`28e0c06e : ffff9585`868b5000 ffffa98c`91b2faa0 00000000`00000000 00000000`00000000 : nt!WheapReportLiveDump+0x7b
ffffa98c`91b2f3f0 fffff805`28c89de1 : 00000000`00000001 ffffa98c`91b2faa0 00000000`00000000 00000000`00000000 : nt!WheapReportDeferredLiveDumps+0x7a
ffffa98c`91b2f420 fffff805`28bb2839 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff805`2d467bdc : nt!WheaCrashDumpInitializationComplete+0x59
ffffa98c`91b2f450 fffff805`288439e5 : ffff9585`89492080 00000000`00000000 00000000`0000022c 00000000`00000001 : nt!NtSetSystemInformation+0x9a9
ffffa98c`91b2fa20 00007ffc`96752464 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
000000c3`7f67f768 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`96752464
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: LKD_0x124_7_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {5ea80f6a-69bf-5d6f-8fd2-cd87deb91a03}
Followup: MachineOwner
Last edited by a moderator: