Question Hardware faliure

[dodabarca38]

so i just disassembled my 4 years old laptop to clean its dust and i found a ton of it , after assembling it following an instruction video of course it boots up normally it works normally but when i open any games the laptop fan after a couple of seconds becomes loud than the computer shuts down so i need help !!!

 

[Grobe]

What model? What video? Why did you dissasembled the laptop in the first place?

 

[dodabarca38]

What model? What video? Why did you disassembled the laptop in the first place?

its acer e5-575g , i googled the model and found the video on youtube, and i said i cleaned it cuz it got really slow lately and

 

[Grobe]

its acer e5-575g , i googled the model and found the video on youtube, and i said i cleaned it cuz it got really slow lately and

Then I suggest you bring it to a repair shop, maybe they can fix it for you

 

[sizzling]

It sounds like it’s overheating. What are the temps just in the BIOS or Windows desktop? Did you replace the thermal paste? I’d take it apart and check the cooler is securely locked down.

 

[dodabarca38]

It sounds like it’s overheating. What are the temps just in the BIOS or Windows desktop? Did you replace the thermal paste? I’d take it apart and check the cooler is securely locked down.

its not really overheating , the laptop works fine until i open any kind of graphic application like games after a couple of seconds the fps drops to 1/2 then fan starts making loud noise than it shuts down without even a bluescreen

 

[sizzling]

its not really overheating , the laptop works fine until i open any kind of graphic application like games after a couple of seconds the fps drops to 1/2 then fan starts making loud noise than it shuts down without even a bluescreen

Have you monitored the cpu and gpu temperatures? Your description sounds right for a system where the cooler is not working. As soon as you put it under load it overheats, throttles (reduces performance), the fans ramp up but cant cool it and it then shuts down to protect itself.

 

[dodabarca38]

Have you monitored the cpu and gpu temperatures? Your description sounds right for a system where the cooler is not working. As soon as you put it under load it overheats, throttles (reduces performance), the fans ramp up but cant cool it and it then shuts down to protect itself.

when it shuts down the laptop isn't really that hot and the temps should be fine so i dont know what to do

 

[dodabarca38]

its not really overheating , the laptop works fine until i open any kind of graphic application like games after a couple of seconds the fps drops to 1/2 then fan starts making loud noise than it shuts down without even a bluescreen

and i took the pipes inside off the cpu to clean under it

 

[sizzling]

when it shuts down the laptop isn't really that hot and the temps should be fine so i dont know what to do

The laptop wouldn't have time to get hot if the cooler isn't working properly. The only way to know for sure is monitoring the temperatures.

 

[sizzling]

and i took the pipes inside off the cpu to clean under it

A slight misalignment, forgetting to tighten 1 screw or something else might prevent it making proper contact with the cpu/gpu. Also did you replace the thermal compound?

 

[dodabarca38]

A slight misalignment, forgetting to tighten 1 screw or something else might prevent it making proper contact with the cpu/gpu. Also did you replace the thermal compound?

i did not replace it , after cleaning the heat sink i put it back again

 

[dodabarca38]

The laptop wouldn't have time to get hot if the cooler isn't working properly. The only way to know for sure is monitoring the temperatures.

this is the temp from HWiNFO64

 

[sizzling]

i did not replace it , after cleaning the heat sink i put it back again

You should always replace the thermal paste after removing the cooler.

 

[sizzling]

this is the temp from HWiNFO64

If that’s with no load you have a heat problem. CPU package temp is at 49c and had peaked at 90c. Also cpu core #0 had peaked at 92c. Those readings don’t seem to include gpu temp either, what are the gpu temps?

 

[dodabarca38]

If that’s with no load you have a heat problem. CPU package temp is at 49c and had peaked at 90c. Also cpu core #0 had peaked at 92c. Those readings don’t seem to include gpu temp either, what are the gpu temps?

49c is with no load but it probably peaked when i tried opening a game

 

[dodabarca38]

If that’s with no load you have a heat problem. CPU package temp is at 49c and had peaked at 90c. Also cpu core #0 had peaked at 92c. Those readings don’t seem to include gpu temp either, what are the gpu temps?

also i found some kinda of tape or plastic film on the heat sink that was going off i think it has something to do with it