So I'm not sure if this is the right place to post this due to not know exactly what the problem is, only that is is being reported as an Nvidia problem. Since Mid-March I have been having an issue where 9 out of 10 boots is unstable, and by unstable the signs are that the sound is completely garbled, similar to what happens if you are listening to music and get a crash the audio gets stuck on the current note . The other symptom is that the monitor randomly loses signal, there is no pattern to what causes it, switching tabs in chrome, opening a program, playing a game, literally anything. Originally the audio was not garbled, just completely absent in all games but that no longer happens and it has switched for the garbled audio.
The problems gradually got worse leading to system crashes and BSOD's, then freezes during the motherboard splash and at one point I would not get any video input until the Windows login screen. Now, it's not 100% constant, like I said I can get a stable boot but it takes a while. As an example, I may switch on the PC, it will freeze at the motherboard splash, I hit reset, do this a couple of times, get the windows repair screen, reboot and then I may get to windows. Once in windows play some music or watch a video and check if the audio garbles or the video input cuts out(if it is going to happen it happens almost immediately), if it does not happen the system will be fine with no issues until I I shut it down, if not rinse and repeat until it is stable or give up.
The BSOD Error I keep getting is:
On Thu 02/04/2020 13:24:00 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\040220-10359-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF802651D67F4)
Bugcheck code: 0x116 (0xFFFF8082C1A97010, 0xFFFFF802651D67F4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 445.75
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 445.75
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 445.75 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR
I will list below everything I can think of that I have tried so far:
I have reseated the graphics card.
I have used DDU to uninstall the drivers in safe mode, disconnected from the internet and reinstalled the latest drivers.
I have run furmark with no apparent issues for an hour.
I have tried an old driver.
I have completely formatted my HDD and reinstalled windows in case it was a corrupted windows file causing a conflict and completely reinstalled the drivers.
I have also tried a GTX 970 card in the system and quickly got the same issues.
The fact that I tried a different card with different drivers and a clean install of windows makes me think that despite the BSOD error pointing the the Nvidia drivers, maybe it isn't, how can it be if I have installed windows cleanly and tried multiple clean driver installs. This all leave me thinking that if this was a software issue after all the changes I have tried, more people would be experiencing it but I cant any.
I have been in contact with Nvidia several times regarding it with no success, sometimes something I do makes the system stable for a few days but then it just starts again. I'm starting to wonder if it could be a motherboard or PSU problem which is causing the system to think there is a problem with the GPU but I have no idea how I would diagnose this.
My system is as follows:
GPU: ROG Strix GTX 1080Ti
CPU: i7 8700k
PSU: EVGA 850 G2 80+ Gold
MOB: ROG Maximus X Hero
RAM: G.SKILL Trident Z RGB 2 x 8GB DDR4 4000
The problems gradually got worse leading to system crashes and BSOD's, then freezes during the motherboard splash and at one point I would not get any video input until the Windows login screen. Now, it's not 100% constant, like I said I can get a stable boot but it takes a while. As an example, I may switch on the PC, it will freeze at the motherboard splash, I hit reset, do this a couple of times, get the windows repair screen, reboot and then I may get to windows. Once in windows play some music or watch a video and check if the audio garbles or the video input cuts out(if it is going to happen it happens almost immediately), if it does not happen the system will be fine with no issues until I I shut it down, if not rinse and repeat until it is stable or give up.
The BSOD Error I keep getting is:
On Thu 02/04/2020 13:24:00 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\040220-10359-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF802651D67F4)
Bugcheck code: 0x116 (0xFFFF8082C1A97010, 0xFFFFF802651D67F4, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 445.75
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 445.75
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 445.75 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation VIDEO_TDR_ERROR
I will list below everything I can think of that I have tried so far:
I have reseated the graphics card.
I have used DDU to uninstall the drivers in safe mode, disconnected from the internet and reinstalled the latest drivers.
I have run furmark with no apparent issues for an hour.
I have tried an old driver.
I have completely formatted my HDD and reinstalled windows in case it was a corrupted windows file causing a conflict and completely reinstalled the drivers.
I have also tried a GTX 970 card in the system and quickly got the same issues.
The fact that I tried a different card with different drivers and a clean install of windows makes me think that despite the BSOD error pointing the the Nvidia drivers, maybe it isn't, how can it be if I have installed windows cleanly and tried multiple clean driver installs. This all leave me thinking that if this was a software issue after all the changes I have tried, more people would be experiencing it but I cant any.
I have been in contact with Nvidia several times regarding it with no success, sometimes something I do makes the system stable for a few days but then it just starts again. I'm starting to wonder if it could be a motherboard or PSU problem which is causing the system to think there is a problem with the GPU but I have no idea how I would diagnose this.
My system is as follows:
GPU: ROG Strix GTX 1080Ti
CPU: i7 8700k
PSU: EVGA 850 G2 80+ Gold
MOB: ROG Maximus X Hero
RAM: G.SKILL Trident Z RGB 2 x 8GB DDR4 4000