Question Has anyone shipped a mobo to asus for repair?

Alan Alan

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Aug 9, 2022
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Something happened to my z370a, are they reasonable. I can get a new upgraded version z370 pro tuff military grade for 250. Played a video game for 8 hours, next day , poof.
 
i had an ASUS TUF graphics card that failed ~5 years ago.
submitted a request for repair and shipped it to them.
turned out the card was not repairable and they sent me a replacement.

don't remember what the shipping cost was exactly but wasn't much through Priority Mail.
Played a video game for 8 hours, next day , poof.
contact the retailer purchased from, not ASUS, for a return if it is only a day old.
 
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Alan Alan

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Aug 9, 2022
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2
If it was due to your PSU, you need to cough up the cost of the repair. Asus isn't responsible for you cheaping out on PSU.

You can try RMA if you like, but RMA takes time.
na, it's not the power supply, there is no memory voltage. It's been slow to boot lately waiting for the memory light to go out. I think the motherboards voltage regulator for main memory or some cheap capacitor in a switching supply went out. Wish I could get a schematic.
 

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