Has my graphics card gone rogue?


Jun 15, 2014
Hey everyone has my graphics card gone rogue or Photoshop CC? In desperate need of a solution to this problem

After 1 year of using Adobe Photoshop CS5, CS6 Extended & Adobe Photoshop CC (All Functions Enabled and working properly) on my sony vaio " http://esupport.sony.com/US/p/model-home.pl?mdl=SVE14112FXW " I recently discovered that the 3D functionality is non-active and the Open GL/Open CL setting along with the GPU settings disabled in Adobe Photoshop.
Does anyone know how to get this fixed? I’m will be Grateful for any assistance!

Here is my System information (According to Intel Graphics & Media Control Panel):
Graphics Card: Intel(R) HD Graphics 3000
Report Date: 6/13/2014
Report Time[hh:mm:ss]: 10:39:39
Driver Version:
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 11.0
Physical Memory: 6044 MB
Minimum Graphics Memory: 64 MB
Maximum Graphics Memory: 1696 MB
Graphics Memory in Use: 128 MB
Processor: Intel64 Family 6 Model 42 Stepping 7
Processor Speed: 2394 MHz
Vendor ID: 8086
Device ID: 0116
Device Revision: 0

* Other names and brands are the property of their respective owners. *

Here is my System information (According to Photoshop CC & CS 6 Extended):

Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2394 MHz
Built-in memory: 6044 MB
Free memory: 2811 MB
Memory available to Photoshop: 5247 MB
Memory used by Photoshop: 46 %
Image tile size: 128K
Image cache levels: 4
The GPU Sniffer crashed on 6/13/2014 at 8:14:48 AM
OpenGL Drawing: Disabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 2.1
Video Rect Texture Size: 8192
OpenGL Memory: 0 MB
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics 3000
Display: 2
Display Bounds: top=0, left=1366, bottom=768, right=2390
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics 3000
Driver Version:
Driver Date:
Video Card Driver:
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics 3000
Video Card Memory: 0 MB
Serial number: 92628424486428051094
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\THE7TH~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled


Jun 15, 2014
[quotemsg=13511629,0,884104]HD 3000 won't support 3D. It's only integrated graphics.

Edit your post - get rid of all the non-essential guff. Just post a link to your laptop.[/quotemsg]

Thank you...but even so, what caused it to support 3D in the first place because Photoshop's 3D capabilities were functioning perfectly (no crashes).

I also have Maya 2011 running on my computer and I get no problems with it.


Jun 30, 2014
Photoshop CC works fine on my Intel HD Graphics 3000 (OpenGL Drawing: Enabled, OpenGL Drawing Mode: Advanced). Looking at the system information you provided I can see that Intel Control Panel and Photoshop report different driver versions, which might indicate that something is wrong (maybe some recent driver update failed?). I believe driver version should be consistent between all tools (Device Manager, Intel Control Panel, Photoshop) you use to read it. You should try updating or even removing and installing from scratch newest graphics driver.

You can also try updating Photoshop CC, because your version is one year old and there have been some updates since that time.