So I recently decided to switch over to an i9 12th gen 12900k (there's a seperate Best Buy related horror story involved in that but it's for a different time) and upgraded my MB to the MSI Pro Z690-A DDR4. My old Thermaltake AIO liquid cooler didn't have a bracket or backplate to fit the LGA 1700 CPU mount, so I decided to go out and buy a new one at my local Best Buy. This is where the nightmare begins.
First up is the Corsair H100i Elite Capellix. I install it and immediately there is an issue, the iCue software cannot detect the commander core no matter what usb header I plug it into. It will also randomly shut the pump off for no discernible reason. I try everything for several hours before I decide that it must be defective, pack it up, and bring it back to best buy.
Time for Round 2. I decide well, maybe I'll just avoid Corsair and try out NZXT. So I pick up a NZXT x63 360mm from a different Best Buy and get to installing it. When I boot it up, the fans on the radiator start spinning immediately, but the pump unit does not light up, and the pump itself does not come on. I once again try every single different configuration of Fan and USB header, mess with the SATA power cable, uninstall and reinstall from scratch, mess around with the godawful proprietary software, update my BIOS, every conceivable thing. Yet again I pack it up, return it, and start trying to decide what to do next. At this point I am seriously irritated.
Jump to today. I decide "screw it, there's no way 2 of the same company's units from the same Best Buy could possibly both be defective". I go and purchase the NZXT z73 360mm. I just got done installing it right now. The LCD screen lights up, radiator fans turn on... no pump sound... temps climbing rapidly to 100° within minutes... godawful proprietary software reports back 0 rpm on pump. I haven't even bothered trying anything yet. I feel like I'm being gaslit or something, what are the odds of batting 3 for 3 on defective pumps? Please help, I'm losing my freaking mind here.
First up is the Corsair H100i Elite Capellix. I install it and immediately there is an issue, the iCue software cannot detect the commander core no matter what usb header I plug it into. It will also randomly shut the pump off for no discernible reason. I try everything for several hours before I decide that it must be defective, pack it up, and bring it back to best buy.
Time for Round 2. I decide well, maybe I'll just avoid Corsair and try out NZXT. So I pick up a NZXT x63 360mm from a different Best Buy and get to installing it. When I boot it up, the fans on the radiator start spinning immediately, but the pump unit does not light up, and the pump itself does not come on. I once again try every single different configuration of Fan and USB header, mess with the SATA power cable, uninstall and reinstall from scratch, mess around with the godawful proprietary software, update my BIOS, every conceivable thing. Yet again I pack it up, return it, and start trying to decide what to do next. At this point I am seriously irritated.
Jump to today. I decide "screw it, there's no way 2 of the same company's units from the same Best Buy could possibly both be defective". I go and purchase the NZXT z73 360mm. I just got done installing it right now. The LCD screen lights up, radiator fans turn on... no pump sound... temps climbing rapidly to 100° within minutes... godawful proprietary software reports back 0 rpm on pump. I haven't even bothered trying anything yet. I feel like I'm being gaslit or something, what are the odds of batting 3 for 3 on defective pumps? Please help, I'm losing my freaking mind here.