Question Having issues with XMP not accepting my RAM

[Tasiusv2]

G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB) 3600MT/s CL16-19-19-39 1.35V Desktop Computer Memory UDIMM - Black (F4-3600C16D-32GVKC)​

That is the exact ram inside my PC right now and I am currently using a MAG z690 tomahawk wifi MB.
When I run XMP from bios it just gives me a memory overclock fail.
A few months ago I went into the bios and used google to manually change the clock speed and eventually got to the point where it would accept 3200 MHZ with one of the configuration settings.

But this isn't what I paid for and I was curious if any of you had things I could try to get the ram to run at what it is supposed to.

I would like to also note that a previous bios version the XMP worked, when I updated the bios to the newest I ended up having this issue. Been sitting at 3200 mhz ever since.

Open to suggestions.

 

[Darkbreeze]

What is the currently installed BIOS version?

 

[Tasiusv2]

What is the currently installed BIOS version?

7D32vHF

 

[Darkbreeze]

There is no such BIOS version for that board. Did you mean 7D32v1F?

 

[Tasiusv2]

There is no such BIOS version for that board. Did you mean 7D32v1F?

MAG Z690 TOMAHAWK WIFI

Powered by Intel 12th Gen Core processors, the MSI MAG Z690 TOMAHAWK WIFI is hardened with performance essential specifications to outlast enemies. Tuned for better performance by Core boost, Memory Boost, Premium Thermal Solution, M.2 Shield Frozr,

www.msi.com

This is the page on msi that I received my bios versions
it was released in november 7th 2023 the latest driver

 

[scout_03]

if you use this board it need ddr5 so carefully check the name of it .

 

[Tasiusv2]

if you use this board it need ddr5 so carefully check the name of it .

MAG Z690 TOMAHAWK WIFI DDR4

Powered by Intel 12th Gen Core processors, the MSI MAG Z690 TOMAHAWK WIFI DDR4 is hardened with performance essential specifications to outlast enemies. Tuned for better performance by Core boost, Memory Boost, Premium Thermal Solution, M.2 Shield Frozr,

www.msi.com

Somehow I accidently linked the ddr5 board

 

[Tasiusv2]

There is no such BIOS version for that board. Did you mean 7D32v1F?

Linked the wrong board my bad.

 

[scout_03]

check there is also firmware to update also read note on ram link https://www.msi.com/Motherboard/MAG-Z690-TOMAHAWK-WIFI-DDR4/support#mem so i would reset cmos after bios update and try with 1 ram modules on.

 

[Darkbreeze]

Ok. Fair enough. But, DID you also apply the wrong BIOS update? Because generally, they WILL work, but they will not be "right". SO, please, clarify.

 

[Tasiusv2]

check there is also firmware to update also read note on ram link https://www.msi.com/Motherboard/MAG-Z690-TOMAHAWK-WIFI-DDR4/support#mem so i would reset cmos after bios update and try with 1 ram modules on.

G.SKILL

F4-3600C16D-32GVKC

DDR4

2133

3600

SK hynix C

1.35

DUAL

16

This is the ram I am using. And yes it is compatible.

 

[Tasiusv2]

Ok. Fair enough. But, DID you also apply the wrong BIOS update? Because generally, they WILL work, but they will not be "right". SO, please, clarify.

Yes, and just to be sure I just double checked.
I am currently on bios version 7D32v1F

I just went into the bios and tried to fiddle around with the voltages and memory try it

CL16-19-19-39​

It had cl 16 and cl 16 gear 1.
I tried both. No joy. Went from 1.35 volts and slowly increased it to 1.38 and it still failed.

 

[scout_03]

you did follow this process in bios https://www.gskill.com/community/1584933243/1646893264/How-to-Enable-XMP-EXPO-for-DDR4-DDR5 also use cou-z spd and memory tab to compare the jedec settings you couls also use hwinfo main page to see how system detect ram dont go over 1.35 for voltage you could post picture or readings here .

 

[Darkbreeze]

Try doing a hard reset and then enabling XMP.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for about three to five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes while the CMOS battery is out of the motherboard, press the power button on the case, continuously, for 15-30 seconds, in order to deplete any residual charge that might be present in the CMOS circuit. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.