hi,my name is Kenni, Ive been having a problem with my laptop.Its an asus and its only a year old. I pretty much only play games on it and talk with my children on facebook, and work a little bit. I like to research different things and am afraid ive stumbled on a bad site, it will no longer troubleshoot, download any games, if it does its rare and takes HOURS, i continuously receive errors on everysingle page i try and open,it wont "update" itself anymore, and its behind 29 important updates, I am unable to purchase an antivirus as times are extremely tough. Ive tried cleaning,defragging,and tried a # of support services. The free virus downloads mite help, if i could only complete "A" download? im severely frustrated cuz im bedridden and have a couple weeks of laziness and cannot even play a game?? PLEASE HELP!!