I have a Samsung UBD-M8500/ZA 4K UHD Blu-Ray Player that I purchased in 2017.
I am currently having two problems with this device:
Problem 1:
Periodically when I try to play a music CD or Blu Ray disc, the UBD-M8500 will shut itself off and then forces me to go through the setup process all over again. Why does it do this? It has happened three times in last month.
Problem 2:
When I tried to go through the setup process today, I got to the part where it asks you to login to the account, but when I try to log in, it says to try again later. This prevents me from completing the setup, and thus prevents me from using my device.
When it says to try again later, how long do I have to wait? I tried waiting 15 minutes, but it said the same thing again when I tried to log in.
I am currently having two problems with this device:
Problem 1:
Periodically when I try to play a music CD or Blu Ray disc, the UBD-M8500 will shut itself off and then forces me to go through the setup process all over again. Why does it do this? It has happened three times in last month.
Problem 2:
When I tried to go through the setup process today, I got to the part where it asks you to login to the account, but when I try to log in, it says to try again later. This prevents me from completing the setup, and thus prevents me from using my device.
When it says to try again later, how long do I have to wait? I tried waiting 15 minutes, but it said the same thing again when I tried to log in.