HD dropped.. trying to resurrect it :)

[nunard]

Hi everybody,

Today I accidentally dropped my WD My Passport Ultra 2TB (when turned off), I connected it to the PC but it is not being recognized and I can hear several beeps coming from it.

From Linux, via dmesg I can see:

[ 7013.128694] ses 16:0:0:1: Attached Enclosure device
[ 7013.128893] ses 16:0:0:1: Attached scsi generic sg3 type 13
[ 7021.139411] ses 16:0:0:1: Failed to get diagnostic page 0x8000002
[ 7021.139435] ses 16:0:0:1: Failed to bind enclosure -19
[ 7021.142071] sd 16:0:0:0: [sdb] Spinning up disk...
[ 7022.147815] ..
[ 7023.796065] usb 4-1.2: USB disconnect, device number 12

I watched several videos and it seems that the problem is due to the head (stuck). I then disassembled my HD, here it is:

http://s12.postimg.org/pddqb7kyl/fixed.jpg

It doesn't seem stuck as I saw in those videos, I tried also to move it and to move the the orange thing where the head is "parked" but no result, still same beeps..


Any suggestion?

Any suggestions?

 

[xoiio]

If you take a hard drive apart, you need to do it in a clean room environment, one minute spec of dust or skin can ruin the hard drive.

 

[nunard]

If you take a hard drive apart, you need to do it in a clean room environment, one minute spec of dust or skin can ruin the hard drive.

Yep, that's true

 

[USAFRet]

Today I accidentally dropped my WD My Passport Ultra 2TB (when turned off), I connected it to the PC but it is not being recognized and I can hear several beeps coming from it.

It was dying.

I then disassembled my HD, here it is:

And then you killed it.

 

[nunard]

Today I accidentally dropped my WD My Passport Ultra 2TB (when turned off), I connected it to the PC but it is not being recognized and I can hear several beeps coming from it.

It was dying.

I then disassembled my HD, here it is:

And then you killed it.

and after 3 days it resurrected..

really, what can it be? any links about how to get more information about how to fix this?

 

[USAFRet]

and after 3 days it resurrected..

really, what can it be? any links about how to get more information about how to fix this?

At this point, I doubt there is any 'fix'.

 

[nunard]

and after 3 days it resurrected..

really, what can it be? any links about how to get more information about how to fix this?

At this point, I doubt there is any 'fix'.

Why do you say that? the platters look fine so at least the data should be ok. Probably there's just something that has to be replaced or moved

 

[USAFRet]

and after 3 days it resurrected..

really, what can it be? any links about how to get more information about how to fix this?

At this point, I doubt there is any 'fix'.

Why do you say that? the platters look fine so at least the data should be ok. Probably there's just something that has to be replaced or moved

The initial assembly of a drive requires a clean room, and precise torque on the case.
Neither of which you have.

It was already not working, from being dropped.

"The platters look fine"
Opening the case to expose the platters has introduced dust. The tolerance between the heads and the spinning platters is much closer than what you might think. A single speck of dust, going by at 7200RPM, will leave a 'gouge' in the platter surface.

Put it back together. See what happens. It can't get any more 'broken'.

 

[nunard]

and after 3 days it resurrected..

really, what can it be? any links about how to get more information about how to fix this?

At this point, I doubt there is any 'fix'.

Why do you say that? the platters look fine so at least the data should be ok. Probably there's just something that has to be replaced or moved

The initial assembly of a drive requires a clean room, and precise torque on the case.
Neither of which you have.

It was already not working, from being dropped.

"The platters look fine"
Opening the case to expose the platters has introduced dust. The tolerance between the heads and the spinning platters is much closer than what you might think. A single speck of dust, going by at 7200RPM, will leave a 'gouge' in the platter surface.

Put it back together. See what happens. It can't get any more 'broken'.

That's true, you're totally right about that. Now I have opened it, I guess I have to deal with it anyway though 😉
And even if it will not work as before I would like to recover at least the data without spending 2000$ for a thing that maybe I can do it by myself

 

[USAFRet]

You'll never know until you put it back together and try it.

It still won't work, but at least you tried.

 

[xoiio]

To be fair, it could get more broken if it was glass platters and he dropped it lol

 

[nunard]

😀

 

[jsmithepa]

Best quote, "platters look fine!"