I recently succeeded in resetting a BOIS password on a Toshiba L655 that had began querying for a password at boot. I cleared the password by removing the CMOS battery for thirty minutes. Now upon boot there is a query for a hard drive password, and apparently this can only be reset if one knows the old password. I gathered this seeming fact by reading thru information on this forum. My question today is if anyone is aware of the circumstances behind this occurrence. I assume there were not previously any passwords set in the BIOS; for entering BIOS, of for any other device through use of the BIOS setup utility. Any information would be a great help for explaining the problem to the owner of this laptop.
Thank you,
James
Thank you,
James