Question hd tune write problem on brand new Toshiba drive

[.valkyrie.]

hi, i just bought a 4tb toshiba, cavino ready ....
start up is 3 time with 0 hour working time

i decided to check whole hard for bad sector so i used HD tune pro 5.75.... after 10 hour, it came out clean without bad sector.
after that, i went through first tab , Benchmark..
i did a read operation test .... started from 140MB and droped down to 68 at end which i think it's normal.

after that i deleted my whole partition and decided to test write benchmark.

it start with 145MB until 1900GB and suddenly it drops to Zero. then the test continued a flat line untill 4000GB with some spike and gave me a result.

i did it once more and this time it droped at 1500GB and completely flat on Zero until 4000GB.


i don't know what to do with this? is this normal? a bug? should I ask for refound (ganna take a while) ?

by the way , S.M.A.R.t is fine without error

 

[helpstar]

which motherboard are you using?
did you plug in the HDD to the front panel or the motherboard directly?

Which HDD is it exactly?

update your USB drivers/chipset drivers from the motherboard
update BIOS of the motherboard

try the Toshiba tool to update the firmrware if available and benchmark it with this tool or CrystalDiskMark

 

[.valkyrie.]

which motherboard are you using?
did you plug in the HDD to the front panel or the motherboard directly?

Which HDD is it exactly?

update your USB drivers/chipset drivers from the motherboard
update BIOS of the motherboard

try the Toshiba tool to update the firmrware if available and benchmark it with this tool or CrystalDiskMark

i couldn't find that application.
no , its a backpanel.... a b660 mobo. i have a h370 one as well that I am going to test today.

as i mentioned it above, its (cavino ready) hard external drive...

 

[helpstar]

Downloads & Product Archive

EMEA Region Toshiba Storage Solutions. Here you can download technical Datasheets, product manuals, images, certain software and further product related documents.

www.toshiba-storage.com

didn´t find the HDD because of your typo, cavino -> Canvio 😉

 

[.valkyrie.]

Downloads & Product Archive

EMEA Region Toshiba Storage Solutions. Here you can download technical Datasheets, product manuals, images, certain software and further product related documents.

www.toshiba-storage.com

didn´t find the HDD because of your typo, cavino -> Canvio 😉

omg, sry.
by the way, i did a test with H370 as well +HD tune pro 5.70 ... same problem started at 300GB area. i didn't let it finish since i knew whats going to happen.

what if i just fill the drive with DATA? if that pass, without it drooping to Zero, then its fine?

 

[.valkyrie.]

also after i paused the failing test, i tried to copy a file, it was working fine. with 100-150 mostly 140ish....
i am doing a C&P of 3TB from another drive to this one. it ganna take 7 hour and 30 min.... i let you know when its done