HD5970 2GB Black Edition

[Toiletzombie]

Hello everyone,

As the title show's I have that particular graphics card on a ROG Crosshair Formula IV MB. My issue and question is that I recently noticed that in my CCC application under the "Hardware" section I have a enabled adapter, and a disabled adapted. The card is a dual GPU card, and I am having a bit of trouble finding any type of solution to get that second GPU up and running. I am currently on the 14.501 beta driver. Under my Device Manager it does show both of the GPU's and they are both on the driver already stated. Any help would be greatly appreciated.

Thank you.

 

[Toiletzombie]

It's time for the bump game!

 

[Darkbreeze]

Do NOT bump threads here. It's not permissible and is against the forum guidelines.

 

[Darkbreeze]

What are your full system specs?

 

[Toiletzombie]

My apologies.

CPU: Phenom II X-6 1090-T~3.2GHz
RAM:8 GBs G.SKILL FLARE
Motherboard: ROG Crosshair iv formula
Video: XFX AMD HD5970 Black Edition 2GBs (Dual GPU)
Power: 1000W Antec

Does it really matter what my specs are besides my MB and my Video card?

 

[Darkbreeze]

Yes, because if you had a CPU with integrated graphics, I would have suggested that perhaps the integrated graphics are the other adapter that's showing up. But since you don't, then that can't be the case.

 

[Darkbreeze]

I'd run Furmark and see if the other adapter kicks into enabled mode. I'd use GPU-Z to monitor the status. I suppose the CCC works but I dislike it. It might be necessary though in order to determine if what you're seeing changes under 100% load.

It may be that the second GPU is showing disabled as it's not needed for normal loads. Under demanding loads it may be enabled by the card itself. Just a guess as I don't have much experience with THAT particular card.

 

[Toiletzombie]

So after running Furmark, as in my device manager, it show's 2 GPU's. During the test only the 2nd GPU was running, and it was running at 99% the entire test. The frist one never kicked on.

 

[Darkbreeze]

Just for reference, you're not the only one:

http://www.tomshardware.com/forum/388555-33-sapphire-radeon-5970



I think I'd do a CLEAN install of Catalyst. I'd go to programs and features, click on the catalyst install manager, do an express uninstall of all AMD software, run the DDU as outlined in the CLEAN drivers installation section at the following link then reinstall the current AMD Catalyst and chipset drivers.


Clean install:http://www.tomshardware.com/faq/id-2492424/laymans-simple-guide-solving-graphics-card-issues.html


AMD drivers: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064


And install these chipset drivers which may be more current than what you have currently installed:

http://support.amd.com/en-us/download/chipset?os=Windows+8.1+-+64



I'd also make sure you have the latest BIOS version installed which is version 2101 here:

http://www.asus.com/us/Motherboards/CROSSHAIR_IV_FORMULA/HelpDesk_Download/