HDD constantly at 100% usage

[Holy Jesus]

Taking a look at this laptop for a friend. Did a complete fresh install of windows, made sure all drivers were installed and working properly. Still have the issue. Took a few photos because I couldn't deal with the sluggy machine for screenshots.

Any idea if this could be a firmware problem or hardware problem? When I put my ear up to the HDD location I can't even hear it working (yes it is a hdd not an SSD) - so maybe it's just taskmgr reporting something false? I know it has a bad reputation for reporting incorrect CPU clock speeds.

http://i.imgur.com/swhfrpC.jpg

Notice the read/write? lol that's hardly all of the bandwidth. Also the problem occurs when the system is idle, in the picture I am running a scan but that definitely isn't the cause.

 

[Mr Hat]

Taking a look at this laptop for a friend. Did a complete fresh install of windows, made sure all drivers were installed and working properly. Still have the issue. Took a few photos because I couldn't deal with the sluggy machine for screenshots.

Any idea if this could be a firmware problem or hardware problem? When I put my ear up to the HDD location I can't even hear it working (yes it is a hdd not an SSD) - so maybe it's just taskmgr reporting something false? I know it has a bad reputation for reporting incorrect CPU clock speeds.

http://i.imgur.com/swhfrpC.jpg

Notice the read/write? lol that's hardly all of the bandwidth. Also the problem occurs when the system is idle, in the picture I am running a scan but that definitely isn't the cause.

Never thought I'd help out Jesus xD. But ehm, I think this is hardware related. How old is that laptop? Did it ever fall? I'd put a new HDD in that system, it's like $60 😉.

 

[Mr Hat]

Taking a look at this laptop for a friend. Did a complete fresh install of windows, made sure all drivers were installed and working properly. Still have the issue. Took a few photos because I couldn't deal with the sluggy machine for screenshots.

Any idea if this could be a firmware problem or hardware problem? When I put my ear up to the HDD location I can't even hear it working (yes it is a hdd not an SSD) - so maybe it's just taskmgr reporting something false? I know it has a bad reputation for reporting incorrect CPU clock speeds.

http://i.imgur.com/swhfrpC.jpg

Notice the read/write? lol that's hardly all of the bandwidth. Also the problem occurs when the system is idle, in the picture I am running a scan but that definitely isn't the cause.

Never thought I'd help out Jesus xD. But ehm, I think this is hardware related. How old is that laptop? Did it ever fall? I'd put a new HDD in that system, it's like $60 😉.

 

[Holy Jesus]

Never thought I'd help out Jesus xD. But ehm, I think this is hardware related. How old is that laptop? Did it ever fall? I'd put a new HDD in that system, it's like $60 😉.

Laptop is only a few weeks old. It's never been dropped or thrown around. The owner tried getting it replaced to no avail, I went in and suffered the same fate. The retailer won't accept that it's a hardware issue and insists that a rogue piece of software is causing the issue (since fresh install I've only installed malwarebytes, ccleaner and hwmonitor). I was basically told to ah heck off and fix it myself because warranty doesn't cover conflicts of software.

 

[Mr Hat]

Never thought I'd help out Jesus xD. But ehm, I think this is hardware related. How old is that laptop? Did it ever fall? I'd put a new HDD in that system, it's like $60 😉.

Laptop is only a few weeks old. It's never been dropped or thrown around. The owner tried getting it replaced to no avail, I went in and suffered the same fate. The retailer won't accept that it's a hardware issue and insists that a rogue piece of software is causing the issue (since fresh install I've only installed malwarebytes, ccleaner and hwmonitor). I was basically told to ah heck off and fix it myself because warranty doesn't cover conflicts of software.

Darn, I wouldn't go back to that retailer... I guess you'll need to find the issue yourself. It doesn't sound like you've got an extra HDD laying around? I don't know how much $60 is for you, if it does not assure your problem is fixed. But, since you've already reset your PC, I'd try that, and if that fixes it, throw that old HDD in that retailers face JK

 

[dudeman509]

Shut down the Windows Update service and see if it stops. Windows 10 updating itself in the background, along with several big updates recently released, can slow a system to a crawl.

Or go to processes and see what's pegging disk usage (high svchost usage is likely Windows Update doing something as well)