Hello,
My seagate 2TB internal HDD suddenly crashed after a couple of days of weird loading. As the weird behaviour happened just after an automatic update from windows which included video drivers, I didn't think the issue was the HDD itself but windows.
Anyway, now the device is showing as Unknown Device on device manager. If i try to uninstall / reinstall or disable / enable, it just disappears. I reboot, and again it shows as Unknown Device but cannot do much. If I try to run any software to recover data, it won't see the drive so I cannot do it. I dont care about most things in that drive except for all the pics that I unluckily had stored there.
Since my kids were born all their pics are in there, and I put them on this drive as it was new, my old HDD of 6 years has not crashed...
I hope someone can please help me, Id greatly appreciate it (you have no idea!)
My seagate 2TB internal HDD suddenly crashed after a couple of days of weird loading. As the weird behaviour happened just after an automatic update from windows which included video drivers, I didn't think the issue was the HDD itself but windows.
Anyway, now the device is showing as Unknown Device on device manager. If i try to uninstall / reinstall or disable / enable, it just disappears. I reboot, and again it shows as Unknown Device but cannot do much. If I try to run any software to recover data, it won't see the drive so I cannot do it. I dont care about most things in that drive except for all the pics that I unluckily had stored there.

I hope someone can please help me, Id greatly appreciate it (you have no idea!)