hdd not detected

[R0nie]

i am using asus maximus vii hero mobo.but ever since i started my computer hdd WD Blue 1 TB is not detected by my system.everything else is working fine including my odd and ssd which is samsung 850 pro 128gb(it's my boot drive).any idea how to solve it?i have tried connecting it in different sata ports still nothing happened.

 

[SchizTech]

Where are you looking for the hdd? If it's not appearing in the BIOS it's probably dead. If it's just not appearing in Windows Explorer it may just need to be formatted. You can format it from the disk management utility. In Windows 7 right-click Computer in the start menu and click "manage" then open the disk management section. In 8 or 8.1 there's a menu that appears when you right-click in the very bottom right-hand corner that includes a link to disk management. Right-click the drive and select "new simple volume."

 

[R0nie]

Where are you looking for the hdd? If it's not appearing in the BIOS it's probably dead. If it's just not appearing in Windows Explorer it may just need to be formatted. You can format it from the disk management utility. In Windows 7 right-click Computer in the start menu and click "manage" then open the disk management section. In 8 or 8.1 there's a menu that appears when you right-click in the very bottom right-hand corner that includes a link to disk management. Right-click the drive and select "new simple volume."

it's not appearing even i the bios.i have checked everywhere but no sign of it.if it's dead then what should i do??

 

[R0nie]

Where are you looking for the hdd? If it's not appearing in the BIOS it's probably dead. If it's just not appearing in Windows Explorer it may just need to be formatted. You can format it from the disk management utility. In Windows 7 right-click Computer in the start menu and click "manage" then open the disk management section. In 8 or 8.1 there's a menu that appears when you right-click in the very bottom right-hand corner that includes a link to disk management. Right-click the drive and select "new simple volume."

it's not appearing even i the bios.i have checked everywhere but no sign of it.if it's dead then what should i do??

 

[R0nie]

you have 2 controllers for your SATA headers are both enabled?

well i didn't disabled anything. shouldn't it be enabled when starting for the first time??

 

[SchizTech]

Are both power and SATA plugs in the HDD seated well? DO you feel the HDD spin up (it should vibrate slightly when it's running)?

 

[SchizTech]

you have 2 controllers for your SATA headers are both enabled?

well i didn't disabled anything. shouldn't it be enabled when starting for the first time??

Yes, the SATA should be enabled by default

 

[R0nie]

Should be enabled, and checking are 2 different things.

ok i will check and tell u

 

[R0nie]

Are both power and SATA plugs in the HDD seated well? DO you feel the HDD spin up (it should vibrate slightly when it's running)?

i don't know.there is a slight vibration but i can't tell u if it's due to the hdd or the whole system

 

[R0nie]

ok i have just checked everything and each sata was enabled.but there was a option "hot plug" and it was disabled.should i enable it??

 

[SchizTech]

ok i have just checked everything and each sata was enabled.but there was a option "hot plug" and it was disabled.should i enable it??

That wouldn't make any difference. If this is a new HDD, return it

 

[R0nie]

ok i have just checked everything and each sata was enabled.but there was a option "hot plug" and it was disabled.should i enable it??

That wouldn't make any difference. If this is a new HDD, return it

how??i ordered it online and 7 days over and they won't take it back

 

[SchizTech]

Where did you order it from?

 

[R0nie]

Where did you order it from?

snapdeal(it's a great online company in india and i myself have purchased products from them before)bcz it was unavailable in amazon at that time

 

[SchizTech]

I'm not familiar with that store or it's customer service policies. It does sound like you have a bad drive there.

 

[R0nie]

I'm not familiar with that store or it's customer service policies. It does sound like you have a bad drive there.

thanks for the help but i figured it out in the end.it was n
not the drive's problem the quick swap ports of my case(corsair air 540)was either dead or it's sata ports are not compatible with my mobo i removed them and installed them manually and it's working perfectly now