Question HDD says CRC error, CrystalDiskInfo says Caution


May 4, 2014
My 2TB seagate HDD gave CRC error . Upon chkdsk, it gave below

F:\>chkdsk /f /r /b
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Chkdsk may run if this volume is dismounted first.
Would you like to force a dismount on this volume? (Y/N) y
Volume dismounted. All opened handles to this volume are now invalid.

Stage 1: Examining basic file system structure ...
847104 file records processed.
File verification completed.
Phase duration (File record verification): 8.83 seconds.
14355 large file records processed.
Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.29 milliseconds.

Stage 2: Examining file name linkage ...
619 reparse records processed.
909302 index entries processed.
Index verification completed.
Phase duration (Index verification): 12.63 seconds.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 378.83 milliseconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 1.01 milliseconds.
619 reparse records processed.
Phase duration (Reparse point and Object ID verification): 8.27 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 2.40 milliseconds.
31100 data files processed.
Phase duration (Data attribute verification): 0.76 milliseconds.
CHKDSK is verifying Usn Journal...
6257152 USN bytes processed.
Usn Journal verification completed.
Phase duration (USN journal verification): 40.53 milliseconds.

Stage 4: Looking for bad clusters in user file data ...
847088 files processed.
File data verification completed.
Phase duration (User file recovery): 1.88 hours.

Stage 5: Looking for bad, free clusters ...
67553356 free clusters processed.
Free space verification is complete.
Phase duration (Free space recovery): 0.00 milliseconds.
Adding 19 bad clusters to the Bad Clusters File.

Windows has made corrections to the file system.
No further action is required.

975156223 KB total disk space.
703900820 KB in 336562 files.
91976 KB in 31101 indexes.
76 KB in bad sectors.
950003 KB in use by the system.
65536 KB occupied by the log file.
270213348 KB available on disk.

4096 bytes in each allocation unit.
243789055 total allocation units on disk.
67553337 allocation units available on disk.
Total duration: 1.89 hours (6812513 ms).


I downloaded CrystalDiskInfo and it showed up as Caution.
However wmic diskdrive get status shows OK for all drives.

Does that mean my HDD is or has gone bad and may die? Isn't there any way to recover it? My 2TB drive is divided into 2 paritions of 1TB each. I read somewhere that I could try to remove the partition and format it and check if it has recovered. Anyways, pls advise if the HDD can be repaired by myself through online tools or if this needs replacement immediately. Kindly help