Question HDD sometimes works/sometimes not

Aug 4, 2018
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Hi,
i have an asus rog laptop,
recently my hdd stops working suddently, but it back alive after couple days
and it keeps doing that, (on/off)


is the problem from the hdd or the sata port?
how i can test that?

anyone faced the same issue before ?

when i use an external case to run it, it works, and plug it again to the laptop it start working again
i use ssd for booting
 
Aug 4, 2018
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Hi sorry for the late reply
I would run hard drive sentinel to test hard drive health. Likelys its a dying drive, but it could be a bad cable or sata controller.
hard drive sentinel indicate that the hard drive is fine and there's not any bad sectors
If there is a cable connecting the hdd to the laptop motherboard then try replacing that.
No there's not any cable


I'm using it now as external hard drive, and it work/spin sometimes for about 2 days then suddenly it stopped working
there's a sound like the head is stuck, i can hear it for 1 second when i close-up the hdd to my ear
it looks like the head is stuck
if i open it and release the head, is it gonna stuck again?
or do i need to do something else like updting the firmware ?

Thanks
 

Anthony Mondz

Commendable
Apr 4, 2017
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1,695
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Hi sorry for the late reply

hard drive sentinel indicate that the hard drive is fine and there's not any bad sectors

No there's not any cable


I'm using it now as external hard drive, and it work/spin sometimes for about 2 days then suddenly it stopped working
there's a sound like the head is stuck, i can hear it for 1 second when i close-up the hdd to my ear
it looks like the head is stuck
if i open it and release the head, is it gonna stuck again?
or do i need to do something else like updting the firmware ?

Thanks
You will risk damaging the drive by opening it, If you can you should get the data off and run a S.M.A.R.T. test since it might be failing.
 
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